Proven ability to enhance guest experience and streamline operations at Wicker Point Golf Club, demonstrating exceptional organizational skills and customer service. Excelled in quickly resetting tables and sharing menu knowledge, significantly improving guest flow. Skilled in table preparation and maintaining a calm demeanor under pressure, showcasing both hard and soft skills critical for hospitality excellence.
- Preparing the table before reservations
- Taking out bread and butter for a small appetizer
- Filling water glasses
- Cleaning and re-setting the table when the members have left