Merari Perez Alvarez
Lambertville,NJ
Summary
All sorts of experience from physical work to office work.
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Sales Representative
Bjs Wholesales Club
04.2024 - Current
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Maintained accurate records of customer interactions, transactions, and follow-up actions for seamless continuity in support services.
- Maintained customer accounts and relationships.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Trained new employees on customer service, money handling and organizing strategies.
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
Custodian
Princeton University
07.2022 - 07.2023
- Maintained clean and comfortable environments in dorms by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events or for when students moved in and out.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Kept building spaces premises clean inside and outside.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Checked in and stocked inventory throughout facility.
Salesperson
Cutco Cutlery
02.2022 - 05.2022
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Shift Leader
McDonald's
06.2021 - 02.2022
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Manuel Picking
Shoprite Micro Fulfillment Center
02.2021 - 06.2021
- Pack products in a box
- Visually inspects product, follows proper procedures to reduce or eliminate product damage
- Responsible for accurately receiving all perishable products from the plants outside vendors and outside storage
- Picking orders from room temperature to frozen temperature totes
- Loads heavy as 50lbs and sometimes even more
- Works from 5pm to 10 pm (untill after closing)
- MFC Includes jobs like manual picking products to fulfill orders
Cashier and Cleanup
Chick fil A
04.2020 - 05.2020
- Worked as a cashier for sometime and did cleaning after restaurant was closed
- Also worked in drive thru preparing orders
- Had to leave job due to Covid-19
- Restaurant and fast food
Education
High School - AP Spanish Language and Culture, AP English Language and Composition, Personal Finance, Business/ Personal Law and Ethics, Accounting 1 and 2
Hunterdon Central Regional Highschool
06.2021
Skills
- Problem Solving
- Communication
- Management
- Empathy
- Minor repairs
- Employee training
- Cleaning and sanitizing
- Time management
- Equipment cleaning
- Heavy lifting
- Maintenance knowledge
- Facilities repair
Certification
- High School Diploma, 09/2017, 06/2021
- Baptism Certificate, 01/2021, 03/2021
Hobbies and Interests
- Art
- Music
- Working with new programs on computers
- Volunteer
Projects
Volunteer, 09/2018, Present, I started volunteering at churches sophomore year. I began with taking care of babies as young as 9 months to 3 years old. Then I moved on with taking care of kids ages 4-7. Later I was put as an assistant teacher/taking over when the teacher wasn't available. Beginning of Senior year I volunteered at a new church working with lyrics cameras, live, programs such as propresenter, wire cast, and obs. Office Work at home, 06/2020, 09/2020, Filling out invoices on quick books and sorting out receipts.
Affiliations
- I teach at a middle school class on Tuesday nights in church
- I help out on youth group on Thursday nights
- I am in a bible institute class on Wednesday nights.
Additional Information
There is no doubt that I am a hardworking individual who is always looking for opportunities to better myself and to grow as a person. In the past few years, I have gained a lot of experience in the workplace. In light of my background, I come from a lower-class family, so I may be able to use survival techniques as a means of surviving, but my parents have taught me to be kind and to stay true to myself regardless of the circumstances
Timeline
Customer Sales Representative
Bjs Wholesales Club
04.2024 - Current
Custodian
Princeton University
07.2022 - 07.2023
Salesperson
Cutco Cutlery
02.2022 - 05.2022
Shift Leader
McDonald's
06.2021 - 02.2022
Manuel Picking
Shoprite Micro Fulfillment Center
02.2021 - 06.2021
Cashier and Cleanup
Chick fil A
04.2020 - 05.2020
High School - AP Spanish Language and Culture, AP English Language and Composition, Personal Finance, Business/ Personal Law and Ethics, Accounting 1 and 2
Hunterdon Central Regional Highschool
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