Merari Rivera
Nashua,NH
Summary
Results-driven professional with extensive experience in dynamic environments. Proven ability to communicate effectively and translate customer needs into actionable solutions. Strong multitasking and time management skills, consistently delivering positive customer experiences. Bilingual in English and Spanish, enhancing communication with diverse clientele.
Overview
13
13
years of professional experience
Work History
Front Line Cook
Alltown Fresh
Nashua, New Hampshire
06.2023 - Current
- Prepare ingredients for daily menu items in a fast-paced kitchen environment.
- Operate kitchen equipment and maintain cleanliness according to safety standards.
- Assist with inventory management by tracking and replenishing stock levels.
- Followed recipes accurately to maintain consistent food quality and presentation.
- Assist in training new employees on proper food preparation techniques and kitchen safety protocols.
Assistant Director
Chick-fil-A
Nashua, New Hampshire
04.2021 - 06.2023
- Assisted in developing strategic plans to enhance departmental efficiency.
- Coordinated staff schedules to ensure optimal coverage and resource allocation.
- Managed communication between departments to streamline project workflows.
- Facilitated training sessions for new hires on company policies and procedures.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Organized team meetings to discuss project updates and address concerns.
Assistant Store Manager
Haffners Service Stations
Merrimack, New Hampshire
05.2018 - 02.2021
- Trained and developed team members on customer service best practices.
- Oversaw inventory management and ensured stock levels met demand.
- Implemented promotional displays to enhance product visibility and sales.
- Coordinated staff meetings to discuss goals, updates, and performance feedback.
- Assisted in managing daily store operations and staff scheduling.
Assistant Administrator
ResCare Workforce Services
Nashua, New Hampshire
02.2013 - 05.2014
- Coordinated scheduling for training sessions and workshops for workforce development.
- Assisted in managing client intake processes and maintaining accurate records.
- Organized community outreach events to promote available services and resources.
- Sorted incoming mail and distributed it accordingly.
- Performed data entry tasks into company database system on a daily basis.
- Maintained office supplies inventory by checking stock levels and ordering new materials when needed.
- Greeted visitors at reception area and provided assistance as necessary.
- Maintained confidentiality of sensitive information related to personnel matters.
Education
LNA Licence - Health Education
LNA Health Career
Manchester, NH01-2018
Some College (No Degree) - Assistant Administrator NHEP Program
VantEdge Principals of Succes
Nashua, NH01-2013
Some College (No Degree) - Certification ID Q42JD816DXZ
National Career Readines
Nashua, NH01-2012
High School Diploma -
Carmen Bosello De Huyke
Arroyo, PR01-2001
Skills
- Food preparation
- Kitchen safety
- Customer service
- Workflow management
- Communication skills
- Problem solving
- Attention to detail
- Staff scheduling
- Task delegation
- Highly motivated
- Quality assurance and control
- Professional attitude
- Punctual and honest
- Team coordination
- Active listener
Languages
Spanish
Full Professional
English
Professional
Timeline
Front Line Cook
Alltown Fresh
06.2023 - Current
Assistant Director
Chick-fil-A
04.2021 - 06.2023
Assistant Store Manager
Haffners Service Stations
05.2018 - 02.2021
Assistant Administrator
ResCare Workforce Services
02.2013 - 05.2014
LNA Licence - Health Education
LNA Health Career
Some College (No Degree) - Assistant Administrator NHEP Program
VantEdge Principals of Succes
Some College (No Degree) - Certification ID Q42JD816DXZ
National Career Readines
High School Diploma -
Carmen Bosello De Huyke
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