Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Meraris "Lolly" Torre

Harlingen,TX

Summary

Dedicated customer service representative with extensive industry experience, known for fostering strong client relationships and ensuring exceptional satisfaction. A solid team player with a positive attitude, consistently demonstrating the ability to establish rapport and trust with clients. Motivated to contribute to company success through effective communication and problem-solving skills. Articulate, enthusiastic, and results-oriented, driven by a passion for cultivating partnerships and supporting business growth.

Overview

16
16
years of professional experience

Work History

PRN Staff

Valley Cancer Assocites
01.2025 - Current
  • Maintained detailed records of all customer interactions.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Assisted with the release of confidential health information according to established procedures.
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Performed follow up calls to confirm scheduled appointments.

Harlingen Acute Care

Home Health Services
12.2021 - 02.2024
  • Performed data entry tasks, including inputting and updating information in data base.
  • Scheduling orientation visits to PHC providers & supervisory visits to clients' homes.
  • Answering office phones.
  • Organizing and maintaining files and documents.

Customer Service Representative

Advance Call Center Technologies
01.2013 - 01.2014
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Provided exceptional customer service to ensure customer satisfaction.

Customer Service Representative

Dish Network Corp
01.2010 - 08.2013
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Identified needs of customers promptly and efficiently.

Skills

  • Efficient data management
  • Health data management
  • Customer engagement strategies
  • Organized scheduling coordination
  • Technical problem-solving
  • Customer engagement

Interests

  • Photography

Timeline

PRN Staff

Valley Cancer Assocites
01.2025 - Current

Harlingen Acute Care

Home Health Services
12.2021 - 02.2024

Customer Service Representative

Advance Call Center Technologies
01.2013 - 01.2014

Customer Service Representative

Dish Network Corp
01.2010 - 08.2013

Similar Profiles

CREATE PROFILE
Meraris "Lolly" Torre