Mercedes Amaya
Venus,United States
Summary
Experienced and dedicated worker with proven track record of success in fast-paced environments. Possess exceptional multitasking skills, capable of handling multiple tasks simultaneously while maintaining high level of accuracy and efficiency. Collaborative team player with excellent communication skills, able to work effectively with colleagues and superiors to achieve common goals. Known for bringing positive energy to the workplace, able to motivate others and maintain a positive attitude even in challenging situations.
Overview
5
5
years of professional experience
Work History
Clerks Helper
Sunrider
Midlothian, TX
08.2023 - Current
- Promoted high level of support and service to others with prompt issue resolution.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Trained and supervised employees on office policies and procedures.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Lash technician
Self employed
08.2022 - 08.2023
- Performing eyelash extension services, including applying and removing extensions, in accordance with established procedures and industry standards
- Providing personalized consultations to clients to determine their desired look and the best type of extensions to use
- Maintaining a clean and hygienic workspace, including sanitizing tools and equipment after each client
- Educating clients on proper aftercare techniques to ensure the longevity and health of their lashes
- Developing and maintaining relationships with clients to encourage repeat business and referrals
- Staying up-to-date on the latest trends, techniques and products in the lash industry through ongoing education and training.
Sales associate
Boot barn
08.2021 - 09.2022
- Successfully fulfilled customer orders by utilizing efficient picking, packing, and shipping methods to ensure timely and accurate delivery of products
- Operating cash resisters and processing transactions accurately and efficiently
- Maintaining a clean and organized store environment, including stocking shelves, arranging displays and keeping track of inventory levels
- Providing exceptional customer service to customers by greeting them warmly, answering their questions and providing recommendations on products
- Collaborating with team members to ensure a positive and productive work environment.
Associate
Whataburger
09.2020 - 07.2021
- Providing friendly and efficient customer service by taking orders, processing payments and addressing customer concerns or complaints
- Preparing food items to order, including burgers, sandwiches, fries and beverages in accordance with established procedures and quality standards
- Maintaining a clean and sanitary work environment, including regularly cleaning kitchen equipment and surfaces, and following food safety guidelines
- Demonstrating a strong work ethic and willingness to learn new skills, such as operating the drive-thru or cash register
- Adhering to company policies and procure rules, such as following dress codes and attendance policies.
Education
High school diploma -
Venus high school
Skills
- Effective Time Management
- Ability to work in a Team
- Ability to Work Under Pressure
- Ability to Multitask
- Communication Skills
- Scheduling appointments
Languages
Spanish
Native or Bilingual
Timeline
Clerks Helper
Sunrider
08.2023 - Current
Lash technician
Self employed
08.2022 - 08.2023
Sales associate
Boot barn
08.2021 - 09.2022
Associate
Whataburger
09.2020 - 07.2021
High school diploma -
Venus high school