Mercedes Avery
Maxton
Summary
Certified caregiver and case manager dedicated to enhancing inmate rehabilitation through individualized care plans and comprehensive assessments. Proven ability to advocate for clients and maintain high standards of health and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Case Manager
North Carolina Department of Corrections
Laurinburg
01.2026 - Current
- Developed and implemented individualized case management plans for inmates.
- Conducted assessments to identify inmate needs and establish rehabilitation goals to support individual progress.
- Assessed and evaluated clients to determine needs, strengths, weaknesses, and risks, facilitating tailored support strategies.
- Maintained accurate records of inmate interactions and case updates in the database.
- Served as an advocate for clients during meetings with outside agencies such as social service departments or housing authorities.
Travel Certified Nursing Aide
Self-Employed
Wilmington
10.2022 - Current
- Provided direct patient care in a clinical setting
- Monitored patient health to identify changes and report to medical staff
- Transferred patients safely to ensure comfort and prevent injury
- Assisted patients with daily activities to enhance their independence
- Assisted patients with feeding to promote nutrition and well-being
- Operated medical equipment effectively in patient care environments
Travel Certified Medication Aide/ Tech
Self-Employed
Wilmington
10.2022 - Current
- Medication Administration
- Monitoring Patients
- Obtain Vital Signs
- Assist residents with ADLs
- Follow all Health and Safety standards
- Ensuring patient confidentiality in all interactions
- Documenting patient information in electronic records
Rural Carrier
United States Postal Service
Hope Mills
12.2018 - 05.2021
- Delivered mail along designated route ensuring timely receipt
- Maintained accurate delivery records to ensure accountability
- Received and documented accountable mail deliveries at the postal facility.
- Sorted mail for efficient delivery
Correctional Officer II
NC Department of Corrections
Tabor City
01.2018 - 09.2018
- Conducted regular security checks, enhancing safety for staff and inmates.
- Enforced facility rules, promoting safety and order among inmate population.
- Supervised inmate activities and ensured compliance with facility rules.
- Monitored inmate activities, ensuring adherence to facility regulations.
- Maintain surveillance and search for contraband
Education
Bachelors of Criminal Justice - Corrections
North Carolina Central University
Durham, NC05-2027
Associate of Applied Science - Criminal Justice Technology
Fayetteville Technical Community College
Fayetteville, NC05-2025
High School Diploma -
Hoke County High School
Raeford, NC05-2009
Skills
- Case management
- Crisis intervention
- Risk assessment
- Client advocacy
- Data documentation
- Effective communication
- Interpersonal skills
Certification
- Certified Nursing Aide
- Certified Medication Aide
- Certified Medication Tech
References
- Deanetia McRae, LPN (Agency), 910-740-4840
- Christine Jacobs, LPN (Agency), 910-504-4610
- Amber Locklear, Friend, 321-320-0209
Activities
- Secretary N.A.S.A. (Native American Student Association)
- Special Olympics Volunteer
- Member of J.R.O.T.C Drill Team, Color Guard
Timeline
Correctional Case Manager
North Carolina Department of Corrections
01.2026 - Current
Travel Certified Nursing Aide
Self-Employed
10.2022 - Current
Travel Certified Medication Aide/ Tech
Self-Employed
10.2022 - Current
Rural Carrier
United States Postal Service
12.2018 - 05.2021
Correctional Officer II
NC Department of Corrections
01.2018 - 09.2018
Bachelors of Criminal Justice - Corrections
North Carolina Central University
Associate of Applied Science - Criminal Justice Technology
Fayetteville Technical Community College
High School Diploma -
Hoke County High School