Mercedes Benjamin
Fort Pierre,FL
Summary
Hello, my name is Mercedes, and I have a strong interest in gaining hands-on experience in a hospital as a transporter, front desk receptionist, or in any role that doesn’t require a degree. I currently attend Indian River State College and am pursuing a career in health science, aiming to become a radiology technician and apply to Kaiser University after I receive my Associate of Science degree! I'm available for interviews anytime. I would love to speak more about my job experiences!
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Amazon Seasonal
Port St Lucie, FL
11.2025 - 01.2026
- Operated warehouse equipment to efficiently move and organize inventory.
- Assisted in packing and shipping orders to ensure timely delivery.
- Maintained cleanliness and organization of work area to promote safety.
- Collaborated with team members to meet daily production goals.
- Participated in training sessions to enhance skills and knowledge of warehouse operations.
- Utilized scanning technology for accurate order fulfillment and tracking.
- Followed safety protocols to minimize accidents and injuries in the workplace.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100+ pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Cashier/Server
Sonny's BBQ
Vero Beach, FL
05.2024 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances during shifts.
- Assisted customers with product inquiries and transactions to enhance service experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new employees on cash handling protocols and customer service best practices.
- Resolved customer issues promptly, contributing to improved satisfaction ratings.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu inquiries, providing excellent service and support.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Adapted quickly to changing demands during peak service hours, enhancing team performance.
- Resolved customer complaints effectively, contributing to positive dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Daycare Teacher
New Elite Academy
Ft. Pierce, FL
09.2023 - 05.2024
- Implemented daily activities that promoted creativity and physical skills.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Maintained classroom environment to ensure safety and well-being of students.
- Collaborated with parents to provide updates on child progress and behavior.
Education
Health Sciences
Indian River State College
Ft. Pierce, FL05.2028
High School Diploma -
Lincoln Park Academy
Ft. Pierce, FL05.2024
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Attention to detail
- Problem-solving
- Warehouse operations
- Material handling
- Order picking and processing
- Warehouse organization
- Shipping and receiving
- Material loading and unloading
- Stacking and staging
Languages
English
Timeline
Warehouse Worker
Amazon Seasonal
11.2025 - 01.2026
Cashier/Server
Sonny's BBQ
05.2024 - 10.2025
Daycare Teacher
New Elite Academy
09.2023 - 05.2024
Health Sciences
Indian River State College
High School Diploma -
Lincoln Park Academy