Summary
Overview
Work History
Education
Skills
Timeline
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Mercedes Black

Palestine,TX

Summary

Compassionate caregiver with a proven track record at Elara Caring, skilled in elderly care and time management. Adept at fostering emotional support and maintaining a safe environment, while ensuring high standards of cleanliness. Recognized for strong communication and teamwork, enhancing client well-being and satisfaction.

Overview

10
10
years of professional experience

Work History

Caregiver

Elara Caring
11.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Housekeeper

Legacy At Town Creek
10.2019 - 10.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Cash Services

Walmart
06.2015 - 07.2017
  • Managed financial transactions and ensured accurate record-keeping.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Palestine High School
Palestine, TX
06.2011

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Housekeeping
  • Verbal and written communication skills
  • Team collaboration
  • COVID-19 safety policies
  • Cash handling
  • Patience and composure
  • Customer service
  • Guest services
  • Cash management
  • Cash handling expertise
  • Refund handling
  • Payment collection

Timeline

Caregiver

Elara Caring
11.2023 - Current

Housekeeper

Legacy At Town Creek
10.2019 - 10.2023

Cash Services

Walmart
06.2015 - 07.2017

High School Diploma -

Palestine High School
Mercedes Black