Mercedes Bragg

•Performed various services on clients, including facials, advanced treatments, waxing, brow shaping, and makeup.

•Consulted with clients to identify concerns and recommend appropriate treatments.

•Maintain treatment rooms and ensure equipment meets sanitation protocols.

•Answering calls and scheduling appointments.

•Coordinated pre-orders and standard delivery of items to enhance operational efficiency.
•Managed shipping and inventory processes to ensure optimal stock levels.
Responded to customer emails, providing timely information and support.
•Assisted with photo shoot arrangements and showcase, contributing to marketing efforts.

•Administered data entry into CVPS system to maintain accurate records.
•Resolved customer concerns through effective phone communication.
•Obtained lost vehicle, wheelchair, and vehicle release forms from guests promptly.
•Adjusted technical issues within classification scope to ensure operational efficiency.
•Directed traffic flow at casino self-parking location for optimal guest experience.
•Re-directed vehicles to various parking levels according to business demands.
•Oversaw cashier toll booth operations, collecting parking fees as necessary.