MERCEDES CABRERA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Blue Cross Blue Shiel Jumpstart
Cyversity
03.2025 - Current
- Conducted comprehensive risk assessments using NIST RMF, identifying and mitigating critical vulnerabilities.
- Developed and implemented security policies and procedures, resulting in reduction in compliance violations.
- Performed a gap analysis of the current security posture, providing detailed reports and remediation plans to leadership.
- Implemented and managed cloud security controls, including IAM and encryption, in an AWS and Azure environment.
- Developed and executed incident response plans for cloud-based applications, minimizing downtime and data loss.
- Utilized different tools to automate compliance reporting and risk assessments.
- Documented and reported the security posture to senior management, providing clear and concise explanations of risk and compliance.
- Ensured compliance with cloud security best practices and regulatory requirements.
IT Service Desk Analyst
Danvers Public Schools
Danvers, MA
01.2024 - Current
- Delivered Level 1 & 2 technical support to the school community, troubleshooting hardware and software issues
- Maintained and tested system updates, ensuring optimal performance and security using FileWave UEM/MDM and Apple Manager
- Managed user accounts, permissions, and system configurations through Active Directory and Google Admin Console
- Utilized Zendesk ticketing system to efficiently handle helpdesk tickets, facilitating printing, password resets, and software deployment
- Supervised summer/part-time student employees, ensuring efficient technology operations
AP Computer Teacher
Haverhill High School
Haverhill, MA
01.2019 - 12.2024
- Led classroom instruction in AP Computer Science- A, Robotics, and Game Design
- Utilize Programming Languages: Java and Python for instructions
- Assigned real-world computer constraint projects to individual students
- Developed STEM learning activities and hands-on material for classes
- Promotes trial-and-error approach to student computer problem-solving
- Promotes student knowledge in connecting science, math, and technological principles to everyday life
- Provides student progress feedback regularly
Lead SOC Analyst | GRC Analyst
Cyvergance.AI, Inc.
01.2023 - 12.2023
- Company Overview: Remote
- Monitored, reported, and responded to malicious activity within the SOC environment
- Analyzed security events using SIEM tools to identify potential threats and vulnerabilities
- Participated in incident response, threat intelligence, and forensic investigations
- Developed and maintained security policies and procedures to enhance network security
- Conducted risk and vulnerability assessments across networks, systems, and applications
- Collaborated with clients to create security signatures and rules for improved threat detection
- Trained and mentored other security analysts on emerging threats and security best practices
- Remote
Cybersecurity Fellow
UMass Global
01.2022 - 12.2023
- Company Overview: Online
- Gained practical skills in systems security, vulnerability analysis, risk assessment, and security information management
- Utilized Wireshark and OSINT techniques to detect suspicious activity within networks
- Implemented Python scripting to automate security tasks and enhance threat prevention
- Conducted research and presented findings on evolving cyber threats, threat actors, and mitigation strategies
- Evaluated new analytical techniques for integration into managed security solutions
- Online
Education
Cybersecurity Bootcamp -
UMass Lowell Global
02.2023
Bachelor of Science - Information Technology
University Of Massachusetts
05.2014
Skills
- CompTIA Security Certified
- Security Operations (SOC) Analysis
- Threat Detection & Incident Response
- SIEM (Security Information and Event Management)
- JumpCloud Administration & Log Analysis
- Active Directory & Group Policy Management
- Network Security & Vulnerability Assessment
- Wireshark & Open-Source Intelligence (OSINT)
- Python Scripting for Security Automation
- Splunk Core Certified
- Zendesk Ticketing System
- MySQL
Certification
- CompTIA Security+ CE
- Splunk Core Certified
- AZ 900- Pending
- CCSK - Pending
- CySA+ Pending
Timeline
Blue Cross Blue Shiel Jumpstart
Cyversity
03.2025 - Current
IT Service Desk Analyst
Danvers Public Schools
01.2024 - Current
Lead SOC Analyst | GRC Analyst
Cyvergance.AI, Inc.
01.2023 - 12.2023
Cybersecurity Fellow
UMass Global
01.2022 - 12.2023
AP Computer Teacher
Haverhill High School
01.2019 - 12.2024
Cybersecurity Bootcamp -
UMass Lowell Global
Bachelor of Science - Information Technology
University Of Massachusetts
- CompTIA Security+ CE
- Splunk Core Certified
- AZ 900- Pending
- CCSK - Pending
- CySA+ Pending
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