Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mercedes Campanelli

Richland,WA

Summary

Prospers in a fast-paced environment, and is considered hardworking, ethical, and detail-oriented. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

9
9
years of professional experience

Work History

Coordination Specialist

Bechtel
Richland, WA
08.2024 - Current
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Participated in ongoing training and compliance activities.
  • Implemented process improvements to increase efficiency for craft daily timesheets.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Reviewed documents for accuracy prior to submission or publication.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained positive working relationship with fellow staff and management.

Administrative Specialist

Bechtel
Richland, WA
02.2024 - 07.2024
  • Updated databases with manual data entry and document scanning.
  • Supported budget goals by documenting, tracking, and reporting on expenses.
  • Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Entered data into accounting software packages accurately and efficiently.
  • Ensured confidentiality and security of financial records.

Coding Assistant

Ideal Option
01.2020 - 02.2024
  • Compared account charges with documentation to ensure accuracy for final claim submission.
  • Collaborated with cross-functional teams to achieve shared project goals.
  • Demonstrated high productivity by consistently exceeding project goals monthly, and delivering quality results efficiently.
  • Compiled, classified, and coded high volumes of patient data each day.
  • Secured patient information according to HIPAA protocols by following strict procedures.

Fragrance Vendor

Loreal Luxe, Lancome
Kennewick, WA
01.2023 - 02.2024
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Met and exceeded high-volume personal sales goals through clientele development and current product knowledge.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Prepared merchandise for purchase or rental.
  • Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Processed payments from customers using POS systems accurately and efficiently.
  • Greeted customers to determine wants or needs.

Night Manager

Graze
01.2017 - 01.2020
  • Addressed customer questions and complaints with professionalism.
  • Managed others to ensure task were completed in a timely manner.
  • Conducted cash drawer at the start and end of every shift, diligently investigating and resolving any discrepancies.
  • Educated customers about upcoming promotions, changing procedures, and available items.
  • Demonstrated leadership, exemplary customer service and friendly, professional demeanor.
  • Assisted employees in understanding customer needs, providing guidance and constructive feedback.

Cashier

Little Caesars
01.2016 - 01.2017
  • Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
  • Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
  • Successfully implemented upselling strategies to promote and increase sales of promotional items.
  • Aid customers by addressing inquiries and resolving complaints in a professional and customer-focused manner.

Education

High School -

Kennewick High School
Kennewick, Wa
06.2017

Skills

  • Data entry
  • Systems and document auditing
  • Regulatory compliance
  • Quality control
  • Information protection
  • Typing
  • Report writing
  • Team collaboration
  • Customer service
  • Attention to detail

References

References available upon request.

Timeline

Coordination Specialist

Bechtel
08.2024 - Current

Administrative Specialist

Bechtel
02.2024 - 07.2024

Fragrance Vendor

Loreal Luxe, Lancome
01.2023 - 02.2024

Coding Assistant

Ideal Option
01.2020 - 02.2024

Night Manager

Graze
01.2017 - 01.2020

Cashier

Little Caesars
01.2016 - 01.2017

High School -

Kennewick High School

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