MERCEDES GAMBRELL
UCLA
Los Angeles,CA
12
years of professional experience
Led initiatives in customer service, security, hospitality, caregiving, and after-school youth programs to enhance overall operations.,Cultivated a respectful atmosphere through effective communication and relationship building with clients and team members, Oversaw the protection of confidential information and ensured compliance with safety regulations.
Work History
Server/Waitress
8 Months- Championed initiatives to elevate customer satisfaction through precise order fulfillment and outstanding service.
- Oversaw cleanliness and organization of service environments to enhance the dining experience.
- Administered strict adherence to safety and sanitation guidelines during food and beverage preparation to uphold health standards.
- Directed inventory management efforts by efficiently restocking food, beverages, and supplies.
Caregiver
2 Years 7 Months- Oversaw daily living support activities, including bathing, dressing, grooming, and personal care for clients.
- Monitored and reported changes in client health status while addressing safety concerns.
- Coordinated meal preparation, medication reminders, and mobility assistance for client care.
Program Counselor
3 Years 9 Months- Coordinated and supervised games, arts and crafts, sports, and group activities to enhance student engagement.
- Provided guidance to students in homework completion and facilitated academic assistance.
- Oversaw student conduct and upheld program rules and safety standards.
- Managed snack distribution logistics and maintained a clean environment.
Education
High School Diploma
Skills
Championed seamless administrative workflows by executing precise data entry methods.
Drove customer service excellence
fostering greater client loyalty.
Led initiatives to optimize security operations
significantly enhancing emergency response efficiency.
Resolved conflicts promptly
ensuring effective problem-solving outcomes.
Revitalized guest experiences through exceptional food and beverage service oversight.
Cultivated a strong culture of safety and adherence to all relevant policies.
Developed a collaborative team atmosphere that prioritized open communication.
Timeline
Server/Waitress
UCLA
09.2025 - 05.2026Read More
Caregiver
Oakmont Senior Living
01.2019 - 08.2021Read More
Program Counselor
LAUSD - La’s Best
02.2014 - 11.2017Read More
Whitney Young High School
High School Diploma
Read More