Mercedes Garibay
Indio,CA
Summary
Accomplished Registered Nurse Supervisor with a proven track record at Telecare Riverside County - PHF, enhancing patient care and staff development. Expert in clinical management and nursing staff management, I significantly improved staff retention and patient satisfaction. Skilled in crisis management and mentoring, my leadership ensures high-quality healthcare delivery and operational efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Registered Nurse Supervisor
Telecare Riverside County - PHF
09.2020 - Current
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Admission, Assessment, discharges planning, care plans, medication administration. 5150 Evaluations and legal holds.
Director of Nursing Services
Desert Springs Healthcare
12.2019 - 07.2021
- Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
- Manage staff and patient care during the Covid-19 pandemic
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Promoted a culture of safety by enforcing strict infection control measures and addressing potential hazards proactively.
Emergency Room Registered Nurse
JFK Memorial Hospital
09.2007 - 01.2012
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
Director of Staff Development
Indio Nursing and Rehabilitation Center
01.1998 - 09.2006
- Transformed underperforming teams into high-performing units through targeted skills development interventions.
- Ensured regulatory compliance in all aspects of staff development, including licensing, certifications, and continuing education requirements.
- Established strategic partnerships with external resources to provide additional training opportunities for employees.
Education
Master of Science - Nursing
Aspen University
Denver, CO07.2026
Bachelor of Science - Nursing
Aspen University
Denver, CO02.2023
Associate of Science - Nursing
College of The Desert
Palm Desert, CA05.2002
L V N - Nursing
College of The Desert
Palm Desert, CA05.1998
L V N - Nursing
ROP Alhambra
Alhambra, CA05.1991
Skills
- Physical and Psychological Evaluations
- Customer Service
- Nursing staff management
- Planning and scheduling
- Decision-Making
- Patient Assessments
- Clinical management
- Medication Administration
- Coaching and Mentoring
- Conflict Resolution
- Quality Improvement
- Medication Management
- Policy updates
- Crisis Management
- Staff Scheduling
- Case Reviews
- Medical Emergency Triage
- Chart Audits
- Patient Chart Review
- Nurse Team Supervision
- Patient education and advocacy
- Critical Thinking
- Strong Clinical Judgment
- Work Planning and Prioritization
- Staff Leadership
- Patient Care Assignments
- Inclusion and Diversity
- Direct Patient Care
- Task Delegation
- Quality Assurance
- Crisis Intervention
Certification
5150 Riverside County Certification
CPR card
ACLS card
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse Supervisor
Telecare Riverside County - PHF
09.2020 - Current
Director of Nursing Services
Desert Springs Healthcare
12.2019 - 07.2021
Emergency Room Registered Nurse
JFK Memorial Hospital
09.2007 - 01.2012
Director of Staff Development
Indio Nursing and Rehabilitation Center
01.1998 - 09.2006
Master of Science - Nursing
Aspen University
Bachelor of Science - Nursing
Aspen University
Associate of Science - Nursing
College of The Desert
L V N - Nursing
College of The Desert
L V N - Nursing
ROP Alhambra
5150 Riverside County Certification
CPR card
ACLS card
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