Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedes Keeney

Clover,SC

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Responsible Supervisor committed to keeping guests safe and happy. Proficient in maintaining pool chemical compositions and using essential pool cleaning tools. Offering 2 years of experience providing excellent customer service to 1-50 pool patrons daily by exemplifying positive attitude and maintaining safety standards.

Overview

4
4
years of professional experience

Work History

Commercial Cleaner

Past Time Customs
07.2023 - Current
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Maintained clean, neat, and professional entrances.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Used vacuum cleaners to clean floors and carpets.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Promoted building security by locking doors.

Sales Associate

Stinger Sports
06.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Wrapped, boxed and weighed products.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Lifeguard Supervisor

Aquatech
05.2023 - 08.2023
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
  • Evaluated employees' daily job performance by talking to them what they could do different to better what they were doing and also talk to the manager about what I noticed.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Scanned main areas to monitor for any safety risks.
  • Attentively monitored swimmers to identify distress.
  • Entered water immediately to pull struggling swimmers to safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.

Lifeguard

Aquatech
05.2022 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Responded to patron incidents in professional and timely manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Observed weather and water conditions and alerted visitors to potential dangers, and storms.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Scanned main areas to monitor for any safety risks.
  • Entered water immediately to pull struggling swimmers to safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.

Education

High School Diploma -

Clover High School
Clover, SC
05.2023

Skills

  • Cleaners, Housekeeping skills, and Bathroom Servicing
  • Quality Control, Handling Procedures
  • Routine Cleaning Plans, and Equipment Operation
  • Verbal Communication, Reading Comprehension Skills, and Verbal and Written Communication
  • Money Transfer Systems, Cash Register Operation, and Money Handling
  • Product and Service Sales
  • Time Management, and Multitasking Strengths
  • Customer Service, Customer Satisfaction, and Teamwork and Collaboration
  • Stocking and Replenishing, Stockroom Upkeep, Supply Replenishment, and Inventory tracking
  • Speaking Clearly, and Listening Skills

Timeline

Commercial Cleaner

Past Time Customs
07.2023 - Current

Lifeguard Supervisor

Aquatech
05.2023 - 08.2023

Lifeguard

Aquatech
05.2022 - 09.2022

Sales Associate

Stinger Sports
06.2019 - Current

High School Diploma -

Clover High School

Similar Profiles

CREATE PROFILE
Mercedes Keeney