Mercedes Kitchens
Gulfport,MS
Summary
Skilled in sanitation protocols and chemical handling, I excelled at Singing River Hospital by enhancing cleanliness and safety standards. Demonstrating exceptional customer service and teamwork, I significantly contributed to creating a sanitary, welcoming environment. My expertise includes advanced infection control and effective communication, ensuring high-quality care and service in fast-paced settings.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
EVS Housekeeper
Singing River Hospital
06.2024 - 09.2024
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Food Preparation Worker
Cracker Barrell
03.2023 - 08.2023
- Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
- Utilized organizational skills to maintain an orderly pantry system, simplifying ingredient retrieval during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Monitored and maintained required food temperatures for safety.
Food Service Worker
Jackson State University
02.2020 - 04.2022
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
High School Diploma -
MGCCC
Skills
- Dusting surfaces
- Sanitation protocols
- Chemical handling
- Waste disposal
- Trash removal
- Restroom cleaning
- Vacuuming and sweeping
- Cleaning and sanitation
- Window cleaning
- Mopping and sweeping
- Infection control
- Room preparation
Timeline
EVS Housekeeper
Singing River Hospital
06.2024 - 09.2024
Food Preparation Worker
Cracker Barrell
03.2023 - 08.2023
Food Service Worker
Jackson State University
02.2020 - 04.2022
High School Diploma -
MGCCC
Similar Profiles
Taylor ButlerTaylor Butler
Patient Care Associate at Singing River HospitalPatient Care Associate at Singing River Hospital
Dayna Beasley, CRNADayna Beasley, CRNA
CRNA Full-time Employee at Singing River HospitalCRNA Full-time Employee at Singing River Hospital
Sonya Nettles-GilmoreSonya Nettles-Gilmore
MDS Coordinator/ LPN at Singing River HospitalMDS Coordinator/ LPN at Singing River Hospital
Justin UseforgeJustin Useforge
Patient-care-assistant at Singing River HospitalPatient-care-assistant at Singing River Hospital
Regina StringfellowRegina Stringfellow
Regional Manager at AdaptHealthRegional Manager at AdaptHealth