Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedes Lewis

Wesley Chapel,FL

Summary

Experienced with data entry and administrative tasks, ensuring high levels of accuracy and efficiency. Utilizes data processing and database management skills to maintain data integrity and streamline workflows. Track record of reliability and adaptability in dynamic work environments.

Overview

7
7
years of professional experience

Work History

Data Entry Specialist

Public Defender office
04.2023 - 08.2023



  • Processed legal documents with high attention to detail, ensuring accuracy in data entry.
  • Maintained confidential case files, adhering to privacy regulations and office protocols.
  • Collaborated with attorneys to gather necessary information for case preparation.
  • Utilized database management systems to track and update case statuses efficiently.
  • Conducted quality checks on entered data, identifying discrepancies for correction.
  • Assigned felony dockets to attorneys and related witnesses to current cases.
  • Assigned juvenile cases to appropriate attorneys and ensured no new charges were pending.

Customer Service/Delivery Driver

Kroger's
08.2021 - 09.2022


  • Delivered customer orders efficiently, ensuring timely arrival and adherence to delivery schedules.
  • Maintained accurate records of deliveries, verifying order details against invoices.
  • Communicated effectively with customers regarding delivery status and any potential delays.
  • Inspected vehicles for safety and compliance, performing routine maintenance as needed.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed receiving, unloading, and delivery of orders while adhering to Department of Transportation (DOT) regulations.

Housekeeping

Royal Cleaning Company
01.2017 - 04.2021
  • Developed efficient cleaning schedules to optimize time management and service delivery.
  • Ensured compliance with sanitation standards by conducting regular inspections and quality checks.
  • Implemented eco-friendly cleaning products, enhancing workplace sustainability efforts.
  • Streamlined inventory management for cleaning supplies, reducing waste and costs.
  • Collaborated with clients to customize cleaning plans based on specific needs and preferences.
  • Addressed client feedback promptly, improving overall satisfaction rates through proactive communication.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.

Education

High school diploma -

Joe T. Robinson High School
Tampa, FL
05.2003

Skills

  • Accuracy and attention to detail
  • Data collection
  • Data processing
  • Data protection
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Complaint handling
  • Professional telephone demeanor

Timeline

Data Entry Specialist

Public Defender office
04.2023 - 08.2023

Customer Service/Delivery Driver

Kroger's
08.2021 - 09.2022

Housekeeping

Royal Cleaning Company
01.2017 - 04.2021

High school diploma -

Joe T. Robinson High School

Similar Profiles

CREATE PROFILE