Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Mercedes Lozano

Vista,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Caregiver

Self-employeed
06.2023 - Current
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided safe mobility support to help patients move around personal and public spaces.

Caregiver

Home Helpers
11.2022 - Current
  • I helped residents improve quality of life by providing assistance with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to each individual service plan

Respite Care Employee

Affordable Home Care
08.2022 - 11.2022
  • Provided assistance for children in Elementary school who had intellectual and developmental disabilities
  • I spent one on one time with clients assisting with homework, cooking light snacks, providing activities and maintaining a safe environment for each client
  • Developed personalized care plans for clients, ensuring their specific needs were met while under my supervision.

Retail Merchandiser

Ross
01.2021 - 05.2022
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Customer Service Representative

Elfin Support
09.2021 - 12.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Cashier

Royal Liquor Market
09.2015 - 07.2019
  • As a cashier, I addressed customer needs and responded to questions
  • Cleaned and straightened the work area, Bagged merchandise by following standard procedures
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.

Peer Academic Liaison

MiraCosta College
08.2017 - 05.2019
  • As a Peer Academic Liaison (PAL), I assisted first year college students
  • Connected them with resources to help them through their academics
  • Going to monthly meetings with supervisors and other Pals

Sandwich Artist

Subway
03.2017 - 09.2017
  • As a sandwich artist, some of my responsibilities include offering a fast and appealing service for the customer
  • Opening and closing the store; making sure there are plenty of veggies and meats prepared
  • Other responsibilities were to operate cash register with proficiency, and to provide great customer service

Park Service Member

The Wave Waterpark
05.2016 - 09.2016
  • As a Park Service member, some of my responsibilities were to open the park and make sure it was appealing for the guest
  • Another responsibility was to maintain the park clean at all times, and answer any questions that any guest might have
  • I was also responsible that our guests were saved by providing a life jacket for anyone who needed one

Concessions Member

The Wave Waterpark
05.2016 - 09.2016
  • As a Concessions member, I prepared the meals for our guest in a timely and organized fashion
  • Memorization played a big role since I had to make sure the guest received their order correctly
  • I also had to maintain my work area clean and organize
  • Teamwork also played a big role because as a team we had to work together to clean our work area for closing

Education

Associates - Communication, Liberal Arts

MiraCosta College
05.2019

High School Diploma -

Rancho Buena Vista High School
06.2016

Skills

  • Leadership skills
  • Verbal Communication skills
  • Ability to work in any environment
  • Bilingual (English and Spanish)
  • Time Management
  • Dependable and Responsible
  • Relationship Building
  • Critical Thinking

Accomplishments

  • I have received two Associates degrees: Communication studies & Liberal Arts.
  • I was the President of the Newman Catholic Center at CSU Chico.
  • I was a Princess on the Volunteering Program: Miss Vista Pageant, for the City of Vista. 2020-2021.
  • Served as a Summer Missionary in 2019.

References

  • Monica Zuchelli, Supervisor/mentor, 4 years, 408-722-8346
  • Jeovany O’Horan, Mentor/ Supervisor, 4 years, 530-228-6379


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Caregiver

Self-employeed
06.2023 - Current

Caregiver

Home Helpers
11.2022 - Current

Respite Care Employee

Affordable Home Care
08.2022 - 11.2022

Customer Service Representative

Elfin Support
09.2021 - 12.2021

Retail Merchandiser

Ross
01.2021 - 05.2022

Peer Academic Liaison

MiraCosta College
08.2017 - 05.2019

Sandwich Artist

Subway
03.2017 - 09.2017

Park Service Member

The Wave Waterpark
05.2016 - 09.2016

Concessions Member

The Wave Waterpark
05.2016 - 09.2016

Cashier

Royal Liquor Market
09.2015 - 07.2019

High School Diploma -

Rancho Buena Vista High School

Associates - Communication, Liberal Arts

MiraCosta College

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Mercedes Lozano