Mercedes Martinez
Knoxville,TN
Summary
Through my previous work experiences I have gained much valuable knowledge when it comes to working as a team player, working in a timely but effective manner, treating customers respectfully, and operating in high pressure situations. I enjoy putting my best into my work and being able to help others in various ways. I am a fast learner and love learning new things.
Overview
6
6
years of professional experience
Work History
Residential House Cleaner
First Impressions
05.2022 - 03.2025
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Baking Assistant
The Gourmet Cookie
01.2019 - 01.2022
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2024
Skills
- Teamwork
- Customer service
- Problem-solving
- Commercial and residential cleaning
- Time management
- Multitasking and organization
- Reliability
- Detail-oriented
- Active listening
- Verbal and written communication
Timeline
Residential House Cleaner
First Impressions
05.2022 - 03.2025
Baking Assistant
The Gourmet Cookie
01.2019 - 01.2022
High School Diploma -
Penn Foster Career School
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