Mercedes Molina
The Bronx,NY
Summary
Reliable teller with experience in fast paced financial environments, skilled in handling transactions accurately and efficiently. Offering strong mathematical skills, customer service orientation, opened to tackling any task given.
Overview
3
3
years of professional experience
Work History
Teller
PLS Check Cashing
The Bronx
09.2024 - Current
- Offered every customer exceptional service levels by remaining friendly and professional during transactions
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Assisted customers with check cashing and money transfer services.
- Managed cash drawer and balanced daily transactions consistently.
- Provided exceptional customer service in a fast-paced environment.
- Trained employees on cash drawer operation.
Crew Member
McDonald's
The Bronx, NY
01.2024 - 08.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Trained new crew members on operational procedures and customer service standards.
- Collaborated with team members to ensure timely service delivery.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Summer Youth Employee
Summer Youth Employment Program
The Bronx
06.2023 - 08.2023
- Maintained a clean and safe environment for all children.
- Organized materials for arts and crafts projects effectively.
- Performed basic clerical tasks such as filing paperwork, answering phones and responding to emails from parents or guardians.
Education
High School Diploma -
Eximius college preparatory
The Bronx, NYSkills
- Multitasking
- Strong work ethic
- Bilingual
- Customer relationship building
- Adaptability
- Team collaboration
- Problem solving
- Time management
Timeline
Teller
PLS Check Cashing
09.2024 - Current
Crew Member
McDonald's
01.2024 - 08.2024
Summer Youth Employee
Summer Youth Employment Program
06.2023 - 08.2023
High School Diploma -
Eximius college preparatory