Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercedes Morgan

Little Rock,AR

Summary

Experienced customer service representative with a 7-year proven track record of delivering exceptional service to clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nurse Aid

Blossoms
07.2022 - 11.2024
  • Maintained high standards of attentive care to ensure residents' well-being.
  • Manage programs to enhance resident involvement.
  • Maintained hygienic conditions in living quarters.

Ship Dock

Amazon
07.2021 - 07.2022
  • Conducted package inspections
  • Assisted in loading cargo onto outgoing trucks
  • Coordinated with other departments to ensure timely shipments

Guest Services Representative

Comfort Inn Suites
01.2021 - 08.2021
  • Enhanced customer experience through superior service.
  • Handled timely processing of guest arrivals and departures.
  • Ensured accurate payment processing.
  • Processed check-ins for 50-75 guests each evening.

General Merchandise Associate

Kroger
04.2020 - 07.2021
  • Enhanced client experience by maintaining high standards of customer care.
  • Enhanced transaction efficiency through effective check-out processing.
  • Sustained a neat and efficient store environment to maximize customer enjoyment.
  • Led team towards superior standards.
  • Guided unit operations to maximum productivity.

Sales Floor Associate

Walmart
11.2018 - 01.2021
  • Transforms customer engagement with customized approaches.
  • Handles financial interactions and supports digital order assistance.
  • Handles customer inquiries and questions with professionalism
  • Maintains organized and fully stocked displays.

Education

Medical Assistant

Arkansas Education Career Training
Little Rock
11.2024

Certified Nurse -

Arkansas Career Training of The Ozarks
Lonoke, AR
07.2022

High School Diploma -

ParkView Highschool
05.2017

Skills

  • Organizational Time Skills
  • Clear Communication
  • Effective Problem Resolution
  • Flexible Mindset
  • Engaged Listening Skills

Certification

CPR and Basic Life Saving

Timeline

Certified Nurse Aid

Blossoms
07.2022 - 11.2024

Ship Dock

Amazon
07.2021 - 07.2022

Guest Services Representative

Comfort Inn Suites
01.2021 - 08.2021

General Merchandise Associate

Kroger
04.2020 - 07.2021

Sales Floor Associate

Walmart
11.2018 - 01.2021

High School Diploma -

ParkView Highschool

Medical Assistant

Arkansas Education Career Training

Certified Nurse -

Arkansas Career Training of The Ozarks

Similar Profiles

CREATE PROFILE
Mercedes Morgan