Mercedes Navarro
San Diego,CA
Summary
Deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
20
20
years of professional experience
Work History
House Cleaner
Owner
01.2012 - Current
- Executed comprehensive cleaning tasks including dusting, sweeping, vacuuming and mopping.
- Ensured cleanliness of diverse surface types such as hardwood, ceramic tiles and laminate.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Moved various furnishings to ensure thorough cleaning of baseboards.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Executed deep cleaning tasks employing unique cleaning solutions.
Dishwasher
Garden Park Villas
06.2011 - 01.2012
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
Babysitter
Self Employed Services
01.2006 - 07.2010
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Production Worker
Sweet Earth Farm
05.2005 - 07.2005
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Quality assurance
- Household management
- Deep cleaning expertise
- Residential cleaning
- Customer service-focused
- Staff training
- Chemical handling
- Inventory control
- Budget control
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
House Cleaner
Owner
01.2012 - Current
Dishwasher
Garden Park Villas
06.2011 - 01.2012
Babysitter
Self Employed Services
01.2006 - 07.2010
Production Worker
Sweet Earth Farm
05.2005 - 07.2005