Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mercedes Ofarrill

Mercedes Ofarrill

Miami,FL

Summary

Dynamic professional with a friendly demeanor and strong organizational skills, experienced at Avanti Nutritional Laboratories. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for maintaining accurate records and ensuring smooth production processes, while consistently delivering exceptional service in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manofacturing

Avanti Nutritional Laboratories
11.2020 - Current

In this company, all kinds of medicines are made, from capsules to tablets. I keep all the company's paperwork in order and I also do production.

Cashier

Gast Station
05.2017 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Increased sales of promotional items by informing customers about current offers.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Education

United States
Cuba,
07.2013

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution
  • Verbal communication

Certification

  • Certified Job Title, Company Name - Timeframe

Languages

Spanish
Native or Bilingual

Timeline

Manofacturing

Avanti Nutritional Laboratories
11.2020 - Current

Cashier

Gast Station
05.2017 - 09.2020

United States