Mercedes Palomares
Grand Island,NE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student
Xenon Academy
Grand Island, NE
08.2024 - Current
- Provided facial and body treatments to clients, such as waxing, exfoliation, massage, and skin care.
- Utilized professional communication skills when interacting with customers.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Performed daily cleaning duties of spa equipment and tools.
Employment Recruiter
Advance Services, Inc.
Grand Island, NE
02.2021 - 05.2024
- Sourced and screened resumes for qualified candidates.
- Managed offer process, including salary negotiation and onboarding paperwork.
- Created job postings for open positions using appropriate keywords for search engine optimization.
- Explained job duties, compensation and benefits to potential candidates.
- Interviewed job applicants to obtain information on work history, education or job skills.
Loan Specialist Manager
Payday Express
Grand Island, NE
11.2014 - 12.2020
- Analyzed financial statements of clients to assess their ability to repay loans.
- Ensured that all loan processing activities were in compliance with relevant laws and regulations.
- Collected payments from borrowers on past due accounts and worked out payment plans when needed.
- Performed administrative tasks such as filing documents, updating databases.
- Participated in training sessions aimed at enhancing knowledge of financial regulations.
- Interacted with external auditors during annual audits by providing requested documentation.
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NE05-2011
Skills
- Customer Service
- Data Entry
- Email and Telephone Etiquette
- Staff hiring
- Staff Training
- Scheduling and calendar management
- Resume Screening
- Interviewing techniques
- Drug Testing
- New Hire Onboarding
- Payroll Processing
- Excel proficiency
Certification
- Lip Blushing Certified
- Airborne and Pathogen Certified
- First Aide Certified
Sanitas
- Completed a Sanitas skincare knowledge course, gained product knowledge to better my education
Sugar Lash
Completed a classic lash course and gained proper application technique along with proper aftercare instructions
Timeline
Student
Xenon Academy
08.2024 - Current
Employment Recruiter
Advance Services, Inc.
02.2021 - 05.2024
Loan Specialist Manager
Payday Express
11.2014 - 12.2020
High School Diploma -
Grand Island Senior High School
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