Mercedes Peek
Blue Springs,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
6
6
years of professional experience
Work History
Freelance Lash Technician
Must Be Mercedes
01.2020 - Current
- Enhanced client satisfaction by providing personalized lash extension services tailored to individual needs and preferences.
- Increased repeat clientele through exceptional customer service and maintaining a professional, clean, and organized workspace.
- Streamlined appointment scheduling process for improved efficiency, resulting in more clients served per day.
- Adhered to all relevant licensing requirements and regulations, ensuring a safe and professional environment.
- Collected inventory of products effectively to ensure adequate stock levels without excessive waste or over purchasing.
- Managed social media platforms to promote salon and services.
Server
Stacked
08.2018 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Arts -
Metropolitan Community College - Kansas City
Kansas City, MOCosmetology License - Cosmetology
Paul Mitchell The School - San Diego
San Diego, CA10.2019
Skills
- Business Management
- Social Media Marketing
- Payment Processing
- Interpersonal Skills
- Appointment Scheduling
- Client Retention Strategies
Timeline
Freelance Lash Technician
Must Be Mercedes
01.2020 - Current
Server
Stacked
08.2018 - 12.2019
Associate of Arts -
Metropolitan Community College - Kansas City
Cosmetology License - Cosmetology
Paul Mitchell The School - San Diego