Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mercedes Pena

Ozone Park,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Cashier/Customer Service/Food Packer

Taco Bell
Queens, NY
07.2009 - 12.2022
  • I used to take the customers orders and then collect their payments and also any customer that had any questions concerns or problems I helped them in the very best way possible i also prepared the customers food.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Education

High school diploma -

Hillcrest High School
06.2010

Skills

  • Accurate on reading and writing in spanish
  • Food preparation
  • Restaurant experience
  • Cashiering
  • Food service
  • Upselling
  • Customer service
  • Food handling
  • Cash handling

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cashier/Customer Service/Food Packer

Taco Bell
07.2009 - 12.2022

High school diploma -

Hillcrest High School

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Mercedes Pena