Rachel Lockhart
Cañon City,Colorado
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Food Service Worker/Customer Service/Cashier
Big Burger World
02.2014 - 02.2023
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Bartender/Customer Service
Merlino's Belvedere Restaurant
06.2013 - 12.2013
- Built relationships with vendors to manage orders and negotiate costs.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Nanny
Sabrina Dodd
06.2009 - 12.2012
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored children's play activities to verify safety.
- Engaged with children on individual basis to build positive relationships.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Encouraged children to be understanding and patient with others.
- Helped children complete homework assignments and school projects.
Education
Common Core Classes
PCC - Pueblo Community College
Canon City, COGED -
Florence High School
Florence, CO08.2003
Skills
- Food Handling Standards
- Efficient Service
- Multitasking
- Attentive Service
- Cash Register Operations
- Kitchen Staff Support
- Guest Satisfaction
- Working Quickly
- Fast-Paced Environment
- Team Oriented
- Attention to Detail
- Accurate Cash Handling
Additional Information
Am willing to learn and commit myself to any positions available.
Am good with children and have been told by many friends currently employed by the school district I would make a great substitute or PARA.
I have 3 children of my own; 13, 8 and 4.
During my job as a nanny, I tried to provide knowledge and communication skills to the children to prepare them for their future.
Am also willing to get a substitute license to have the ability for other job opportunities.
Timeline
Food Service Worker/Customer Service/Cashier
Big Burger World
02.2014 - 02.2023
Bartender/Customer Service
Merlino's Belvedere Restaurant
06.2013 - 12.2013
Nanny
Sabrina Dodd
06.2009 - 12.2012
Common Core Classes
PCC - Pueblo Community College
GED -
Florence High School
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