MERCEDES RAMOS
SAN DIEGO
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Bakery Assistant
Costco
San Marcos
09.2025 - 01.2026
- Assisted in preparing and baking various bakery items daily.
- Maintained cleanliness and organization of the bakery workspace.
- Handled customer inquiries and provided product recommendations.
- Operated baking equipment safely and efficiently during production shifts.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Baked cookies, muffins, breads, tarts, pies, cupcakes, croissants, loafs and other desserts.
Server Assistant
LongHorn Steakhouse
La Qunita
07.2025 - 09.2025
- Enhance guest experiences by supporting servers and fostering a welcoming atmosphere.
- Collaborate with kitchen staff for timely food delivery, boosting customer satisfaction.
- Maintain dining area cleanliness, contributing to a pleasant guest environment.
- Monitor inventory and communicate needs, ensuring product availability and minimizing waste.
- Engaged with customers to understand their preferences, personalizing service that led to noticeable improvements in guest feedback.
Beauty Advisor
Sephora
La Jolla
01.2025 - 08.2025
- Enhance customer satisfaction through exceptional service and product knowledge.
- Coordinated with team members to maintain a clean and organized workspace, resulting in a smooth workflow and improved service speed.
- Stay informed on beauty trends to offer tailored recommendations, meeting diverse client preferences.
- Maintained comprehensive product knowledge and market trends, enabling tailored recommendations that effectively met diverse customer needs.
- Analyzed customer feedback to refine service approaches, leading to noticeable gains in client engagement and repeat business.
- Fostered strong client relationships by actively listening and providing personalized beauty solutions, enhancing customer loyalty.
- Implemented a feedback loop with clients to adapt service offerings, achieving marked gains in customer satisfaction and retention.
Barista
Starbucks
San Diego
09.2023 - 03.2025
- Greet customers, identify coffee preferences, and provide personalized recommendations.
- Educate customers on coffee products and brewing techniques to boost sales.
- Prepare and serve a variety of coffee drinks, pastries, and cookies with attention to detail.
- Process customer payments efficiently, ensuring accurate transactions.
Administrative Assistant
North County AutoBody
Oceanside
03.2022 - 07.2023
- Assisted in financial reporting, ensuring precise budget tracking and expense management.
- Managed office tasks, completing all administrative duties with accuracy.
- Improved administrative processes, significantly enhancing workflow and productivity.
- Streamlined office procedures, boosting efficiency and accuracy in task management.
Floor Merchandise Associate
Walmart
San Diego
01.2021 - 02.2022
- Restocked merchandise and updated inventory, ensuring accurate stock levels and efficient operations.
- Handled returns and restocked items, maintaining inventory accuracy using handheld devices.
- Processed incoming shipments, organized warehouse, and scanned products for inventory updates.
- Efficiently managed product placement, ensuring optimal shelf organization and accessibility.
Education
Sweetwater Secondary Charter School
Chula Vista, CASkills
- Active listener
- Organized
- Problem Solver
- Team Player
- Fast Learner
- Bilingual
- Attention to Detail
- Customer Support
- Inventory Management
- Detail oriented
- Adaptability
- Table Maintenance
- Equipment operations
- Temperature monitoring
- Baking
- POS/cash handling
References
- Isabella Tovar, isabella.t4753@gmail.com, 858-531-0352
- Agustin Barradas, Alex.barradas490@gmail.com, 858-302-9166
Timeline
Bakery Assistant
Costco
09.2025 - 01.2026
Server Assistant
LongHorn Steakhouse
07.2025 - 09.2025
Beauty Advisor
Sephora
01.2025 - 08.2025
Barista
Starbucks
09.2023 - 03.2025
Administrative Assistant
North County AutoBody
03.2022 - 07.2023
Floor Merchandise Associate
Walmart
01.2021 - 02.2022
Sweetwater Secondary Charter School