Summary
Overview
Work History
Education
Skills
Certification
Bilingue
Languages
Timeline
Generic

Mercedes Rueda

LaBelle,FL

Summary

Meticulous transportation professional offering demonstrated success performing inspections before and after scheduled trips. Refills vehicle fluids and reports necessary maintenance measures. In depth-knowledge of area routes and traffic regulations, illustrated through 12 years of industry experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Motorcoach Driver

Floridatours
10.2021 - Current
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Ensured compliance with federal safety regulations by monitoring onboard behavior and addressing any issues promptly.
  • Reduced incidents of mechanical failures by conducting thorough pre-and post-trip vehicle inspections.
  • Contributed to a positive work culture within the company by supporting colleagues in their tasks and providing constructive feedback when necessary.
  • Addressed passenger inquiries or concerns promptly, providing exceptional customer service at all times.
  • Kept accurate records of hours driven, miles traveled, and expenses incurred during each trip for proper reimbursement purposes.
  • Promoted a sense of camaraderie among passengers by engaging them in conversation when appropriate.
  • Adhered strictly to company policies regarding driver conduct, dress code, punctuality, and professionalism in all interactions with passengers or colleagues alike.
  • Managed emergency situations calmly and efficiently while prioritizing the safety of passengers above all else.
  • Maintained open lines of communication with management regarding any vehicle maintenance needs or operational concerns that arose during trips.
  • Exhibited excellent navigational skills even under challenging weather conditions or unexpected detours while maintaining schedule adherence whenever possible.
  • Assisted passengers with boarding and disembarking, demonstrating excellent customer service skills.
  • Stayed current on industry best practices through ongoing professional development opportunities such as training seminars or workshops.
  • Maximized trip success by coordinating closely with tour guides or event organizers to ensure seamless integration between transportation services and scheduled activities.
  • Increased fuel efficiency through careful route planning and adherence to posted speed limits.
  • Demonstrated adaptability by quickly adjusting to last-minute route changes or passenger requests without compromising safety or quality of service.
  • Enhanced passenger satisfaction by providing safe and timely transportation services for long-distance trips.
  • Communicated effectively with fellow drivers to share road conditions and traffic updates, improving overall team performance.
  • Maintained a clean and comfortable environment for passengers, ensuring an enjoyable travel experience.
  • Collaborated with dispatchers to stay updated on route changes or potential delays, maximizing efficiency in travel time.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Conducted pre-trip inspections of bus for safe operation.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Followed all relevant schedules for routes and arrivals.
  • Inspected bus for any mechanical issues before departure.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Aided passengers with disabilities or special needs.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.
  • Inventoried bus emergency and first aid supplies and equipment.

Professional Bus Driver

Suwannee Valley Transit Authority
12.2015 - 04.2021
  • Transported passengers on predetermined routes while following local traffic regulations.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Assisted disabled passengers in boarding and exiting bus.
  • Maintained timely adherence to schedules and safety protocols.
  • Kept vehicles in good working order by maintaining fluid levels and reporting any major mechanical problems.
  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Followed operational safety procedures, resulting in significant reduction in accidents.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Performed site evaluations, customer surveys and team audits.
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Kept bus orderly with strong control over passenger behaviors.
  • Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Professional School Bus Driver

Brevard County School Board
07.2014 - 07.2015

Transport Students to and from School.

  • Assisted disabled passengers in boarding and exiting bus.
  • Verified all permission slips for students to ride home with friends.
  • Maintained timely adherence to schedules and safety protocols.
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.

Professional School Bus Driver

Columbia County Board Of Education
03.2012 - 04.2014

Transports Studen to and from School

  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Assisted disabled passengers in boarding and exiting bus.
  • Verified all permission slips for students to ride home with friends.
  • Maintained timely adherence to schedules and safety protocols.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Kept bus orderly with strong control over passenger behaviors.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.

Professional School Bus Driver

First Student Inc
03.2011 - 09.2011

Transport Students to and from Schools

  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Assisted disabled passengers in boarding and exiting bus.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Operated specialized equipment including motorized ramps and lifts.
  • Verified all permission slips for students to ride home with friends.
  • Maintained timely adherence to schedules and safety protocols.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Prepared detailed reports outlining trip, vehicle, and passenger details.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
  • Kept bus orderly with strong control over passenger behaviors.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.

Education

GED -

28 De Octubre
San Miguel Del Padron
06.1977

Skills

  • Local traffic laws
  • Strong safety history
  • Impeccable driving record
  • Safety-focused

Certification

HHA

Bilingue

Spanish and English language

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Motorcoach Driver

Floridatours
10.2021 - Current

Professional Bus Driver

Suwannee Valley Transit Authority
12.2015 - 04.2021

Professional School Bus Driver

Brevard County School Board
07.2014 - 07.2015

Professional School Bus Driver

Columbia County Board Of Education
03.2012 - 04.2014

Professional School Bus Driver

First Student Inc
03.2011 - 09.2011

GED -

28 De Octubre
Mercedes Rueda