Mercedes Spinetti
Patient Care Technician
Summary
Experienced healthcare professional providing quality care to patients in a variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Unit Secretary / Patient Care Technician
Doylestown Health
08.2021 - Current
- Assist nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Promote a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Patient Access Specialist
Lankenau Heart Group
09.2020 - Current
- Organize patient records and database to facilitate information storage and retrieval.
- Answer incoming calls, schedule appointments and respond to patient inquiries promptly and effectively.
Certified Paraoptometric Technician
Neal Eye Group
08.2019 - 08.2020
- Conducted preliminary testing such as pressure evaluations, acuity assessments, and auto-refraction evaluations.
- Reviewed diagnosis codes for accuracy and submitted claims to vision and medical insurance companies.
Paraoptometric Technician
Carolina Optometric Of Arden
03.2015 - 07.2019
- Supported doctors in diagnosing eye conditions by conducting essential diagnostic tests such as visual acuity measurements and optical coherence tomography scans.
- Optimized the use of ophthalmic equipment through regular maintenance and calibration, ensuring accurate test results for patients.
Optometric Technician
Tunnel Vision
07.2012 - 03.2015
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Patient Experience Representative
Park Ridge Health
11.2011 - 07.2012
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Education
Associate of Applied Science - Nursing
Community College of Philadelphia
Philadelphia, PA 05.2001 -
Associate of Arts - Health Care Studies
Community College of Philadelphia
Philadelphia, PA 05.2001 -
Skills
CPR/AED
Phlebotomy
Task Prioritization
Teamwork & Collaboration
Attention to Detail
Analytical Thinking
Calm Under Pressure
Spotlight
Recognized for exceptional adaptability and rapid skill acquisition demonstrated during seven years as an optometric technician at private practice optometry offices. Implemented an innovative organizational system for categorizing patient orders, resulting in significant reductions in staff time and stress while improving patient service speed.
Timeline
Unit Secretary / Patient Care Technician
Doylestown Health
08.2021 - Current
Patient Access Specialist
Lankenau Heart Group
09.2020 - Current
Certified Paraoptometric Technician
Neal Eye Group
08.2019 - 08.2020
Paraoptometric Technician
Carolina Optometric Of Arden
03.2015 - 07.2019
Optometric Technician
Tunnel Vision
07.2012 - 03.2015
Patient Experience Representative
Park Ridge Health
11.2011 - 07.2012
Associate of Applied Science - Nursing
Community College of Philadelphia
05.2001 -
Associate of Arts - Health Care Studies
Community College of Philadelphia
05.2001 -