Mercedes Trejos Arosemena
Pierre,USA
Overview
30
30
years of professional experience
Work History
water spider
Amazon fulfillment center
11.2023 - Current
- Stowing merchandise on robotics pods, pick to tote, from 06/2024 train into packing, picking, decan, damage land sorting.
- Assumed dual roles of learning ambassador and guided coach auditor, ensuring compliance and quality standards.
- Observing co-workers while conducting audits to ensure Quality and promoting safety and improving production.
- Interacting with Amazonians and using my polyglot skills to ensure information is properly given to Amazonians, conducted.
- Enabled associates to quickly understand work standards through audits.
- Developed strong relationships with coworkers through effective communication practices.
- Supported company growth initiatives by continuously improving personal performance levels through hard work dedication.
- Contributed to quality control efforts by inspecting finished products for defects and ensuring adherence to specifications.
- Assisted in the training of new hires, resulting in a more knowledgeable workforce.
- Streamlined workflow by organizing tools and materials for easy access during project execution.
- Followed instructions and safety protocols while operating machinery and equipment.
- Followed instructions and safety protocols to prevent accidents and injuries.
Bilingual Customer service telemarketers
Lawrence & Schiller
08.2013 - 05.2015
- Answering telephone calls using bilingual skills to assist customers with transaction on purchasing orders for goods or services over the telephone.
Bilingual customers service and Account Collectors
AVERA
11.2013 - 04.2015
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to request payment.
- Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customers fail to respond; initiating repossession proceedings or service disconnection and keeping records of collection and status of accounts.
- Collect payments and making sure the knowledge delinquency.
Bilingual Customer Service Representatives
Link It
03.2003 - 11.2011
- Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Call center for software, medical supplies, broadcasting, web events. Hourly plus commission.
Fitness Trainers and Aerobics Instructors
Watertown Rec Center
09.2008 - 10.2011
- Instruct or coach groups or individuals in exercise activities and the fundamentals of sports.
- Demonstrate techniques and methods of participation.
- Observe participants and inform them of corrective measures necessary to improve their skills.
- Those required to hold teaching degrees should be reported in the appropriate teaching category.
Activity director
Browns Valley Nursing Home
08.2003 - 12.2006
- Conduct recreation activities with groups in public, private, or volunteer agencies or recreation facilities.
- Organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation, camping, and hobbies, taking into account the needs and interests of individual members.
- Instruct or coach groups or individuals in exercise activities and the fundamentals of sports.
- Demonstrate techniques and methods of participation.
- Observe participants and inform them of corrective measures necessary to improve their skills.
Fitness Trainers and Aerobics Instructors
EXHALE
06.2005 - 06.2003
- Instruct or coach groups or individuals in exercise activities and the fundamentals of sports.
- Demonstrate techniques and methods of participation.
- Observe participants and inform them of corrective measures necessary to improve their skills.
- Those required to hold teaching degrees should be reported in the appropriate teaching category.
- Works as an independent contractor.
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE FOR CREDIT CARD CUSTOMERS
First PREMIER BANKCARD
01.1998 - 08.2001
- BILINGUAL CUSTOMER SERVICE REPRESENTATIVE FOR CREDIT CARD CUSTOMERS
Army recruiter officer
Army
05.1995 - 06.2000
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Education
Finance / Accounting
Instituto Profesional Technical
ChorreraB.B.A - undefined
National American University
Sioux falls, SD04.2015
C.N.A - undefined
Lake Area Technical College
01.2001
group fitness instructor and weight lifting training
The Cooper Institute
Dallas, texas01.1991
Skills
- Construction safety protocols
- Site cleanup
- Hand tool proficiency
- Window and door installation
- Worksite organization
- Teamwork
- Problem-solving
- Team player
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Decision-making
- Heavy lifting
- Materials handling
- Safety procedures
- Self motivation
- Analytical thinking
- Goal setting
- Professionalism
- Blueprint reading
- Incident reporting
- Quality control
- Adaptability
- Written communication
- Professional demeanor
- First Aid/CPR
- Problem-solving aptitude
Timeline
water spider
Amazon fulfillment center
11.2023 - Current
Bilingual customers service and Account Collectors
AVERA
11.2013 - 04.2015
Bilingual Customer service telemarketers
Lawrence & Schiller
08.2013 - 05.2015
Fitness Trainers and Aerobics Instructors
Watertown Rec Center
09.2008 - 10.2011
Fitness Trainers and Aerobics Instructors
EXHALE
06.2005 - 06.2003
Activity director
Browns Valley Nursing Home
08.2003 - 12.2006
Bilingual Customer Service Representatives
Link It
03.2003 - 11.2011
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE FOR CREDIT CARD CUSTOMERS
First PREMIER BANKCARD
01.1998 - 08.2001
Army recruiter officer
Army
05.1995 - 06.2000
Finance / Accounting
Instituto Profesional Technical
B.B.A - undefined
National American University
C.N.A - undefined
Lake Area Technical College
group fitness instructor and weight lifting training
The Cooper Institute
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