Mercedes A. Ramirez

Upcoming graduate with foundational knowledge in Audiology and hands-on experience gained through academic projects, leadership roles, internships, and externships. Demonstrates strong teamwork, problem-solving, and communication skills. Prepared to start career and make meaningful contributions through my commitment to patient care, continuous learning, and perseverance.

American Institute of Balance(AIB) Certificate

Interprofessional Core Competency Certification

Montreal Cognitive Assessment (MoCA) Certification

Newborn Hearing Screening Training Curriculum (NHSTC)

Certification Health Insurance Portability & Accountability Act (HIPAA) Certified

Cardiopulmonary Resuscitation (CPR) Certified

Oregon Academy of Audiology (OAA) Member

Student Academy of Audiology (SAA) Member

American Academy of Audiology (AAA) Member

University of Nevada, Reno Native American Alumni Association Member

American Speech-Language Hearing Association (ASHA) Member

Silver State Hearing & Balance Internship and Externship,  Reno, NV | June 2024-July2025

• Conducted full comprehensive exams, including; hearing aid fittings, hearing aid evaluations, ordering hearing aids, tinnitus management, cerumen removals, lyric changes, vestibular and balance testing, auditory brain stem response testing, central auditory processing disorder testing, report writing, chart noting, and making referrals to Ear Nose & Throat/ primary care providers.
• Counseled patients on all audiological results, hearing aid maintenance, warranties, and orientation.
• Worked closely with all major hearing aid manufactueres including, Starkey, Widex, Signia, Oticon, and Phonak, Resound, and helped troubleshoot, create programs, and made adjustments within the software.

Salem Audiology Clinic Internship, Salem, OR | February 2024- April 2024

• Performed daily; comprehensive exams, hearing aid fittings, clean and checks, tinnitus testing, tinnitus counseling, report writing, real-ear measurements using the Avant MedRX software, and performed daily Electroacoustics analysis testing (EAAs).
• Performed some cochlear implant evaluation testing and CI follow-up testing.
• Attended multiple hearing aid manufacturer training sessions.

Hillsboro Veterans Affairs Clinic Internship, Hillsboro, OR | October 2023- December 2023

• Performed daily hearing aid evaluations, full diagnostic testing (including puretones, speech and immittance testing), hearing aid clean & checks, hearing aid fittings, and real-ear measurements.
• Counseled patients on maintenance of current and new hearing aids, as well as warranty and trial period details and worked closely with Oticon and Phonak hearing aids and hearing aid software.

Practicum Student, Pacific University, Oregon School of Audiology | September 2022- Current       

• Learned to correctly and efficiently administer and perform; Case history, otoscopy, tympanometry, otoacoustic emission, acoustic reflex, speech recognition, word recognition, pure tone air and bone conduction testing, and masking.
• Effectively directed patients when administering tests and explained their results in a way that was easy for them to understand.
• Performed real-ear measurements and worked closely with Phonak hearing aids/hearing aid software.
• Composed clinical diagnostic reports to document patient findings in an organized and professional manner through CounselEar software.

LeMay Hearing & Balance, Dr. Michael LaMay Au.D., Reno, Nevada | October 6th & 8th, 2021

-     Observed Dr. LaMay perform an unsedated Auditory Brainstem Response (ABR), full adult diagnostic evaluations, counsel patients, and program hearing aids

Hearing Care, LLC., Dr. Brett Weeks Au.D., Carson City, Nevada | August 30th, 2021

-     Examined Dr. Weeks executes multiple full adult diagnostic evaluations, including counseling patients and fitting hearing hearing aids.

Secretary for The Student Academy of Audiology (SAA), Pacific University, Oregon, Hillsboro OR | September 2022- Current

• Maintained and facilitated club meeting minutes and took note of all membership sign-ups.
• Created and distributed monthly newsletters.
• Attended biweekly meetings, took part in club events, and served as a line of communication between the SAA board and the general members.

Student Ambassador, Pacific University, Oregon, Hillsboro OR | September 2022- Current

• Served as a role model and resource to help students acclimate to Pacific University's educational setting.
• Helped to answer incoming students questions about our program and assisted them in preparing for their graduate school interviews.

Secretary for the University of Nevada Reno, Native American Student Organization (NASO), University of Nevada Reno, Reno, NV | February 2019 – May 2020

• Assisted in providing a safe and comfortable space for Indigenous Students to gather and study.
• Ensured promotion of the organization’s goal to encourage Indigenous empowerment through various acts of service within the local community.
• Orchestrated club events, maintained club documents, and facilitated club meeting minutes.

American Indian Studies Association 20th Annual Conference, University of New Mexico | February 6th-8th, 2019

• Participated in a round table discussion on the topic of fostering research sovereignty and Indigenous student retention in Western Institutions.
• Discussed institutional academic mentorship programs designed to increase access to and success in higher education, specifically at the University of Nevada, Reno.
• Presented the importance of ethical and culturally based research methods within tribal communities and ideas of how the university should collect such research.