Years in customer service
Mercedes Anaya
Charlotte,NC
Summary
Licensed Esthetician and Skin Care Consultant with more than 100 hours of professional training. Client focused with a distinguished understanding of skin health. Dedicated to correct skin concerns and keeping accurate recordkeeping of each client. Designed specific and individualized regimens for patient care.
Overview
9
9
Work History
Medical Esthetician
Izar Wellness Institute
03.2022 - 08.2022
- Performed facials, microneedling, hollywood laser peels and laser hair removal.
- Analyzed skin condition and made appropriate product recommendations.
- Educated patients on treatment options.
- Welcomed clients arriving for appointments.
- Stocked treatment rooms, collected past medical history, and typed all notes for new clients and returning.
- Booked appointments and answered all calls in spanish, majority of the clientele was hispanic.
- Completed 3 months of training.
Licensed Esthetician
On The Glow Aesthetics
05.2021 - 03.2022
- Sold skincare products to clients according to their specific needs.
- Collected clients history to analyze specific needs for their skin type.
- Pursued continuing education to learn new advances in skin condition treatments and followed facial protocols.
- Educated clients on skincare procedures and products.
Licensed Esthetician
Waxing The City
05.2021 - 03.2022
- Conducted private client consultations.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spas policies and procedures.
- Sold solon-exclusive skin care products.
- Educated clients on before and after care of waxing and their hair growth cycle.
Bartender/Restaurant Bar Manager
Crescent Moon Cafe
06.2017 - 07.2021
- Balanced daily registers and generated sales reports during the beginning and ending of each shift.
- Managed bar area, cocktail design regulation compliance and customer relationships.
- Strictly abided by all state liquor regulations and laws.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
- In charge of our Facebook page to promote upcoming events and daily specials offered.
Education
Esthiology - Licensed Esthetician
Aveda Institute
Charlotte, NC02.2021
High School Diploma -
Hickory Career & Arts Magnet High School
Hickory, NC05.2013
Skills
- LED Light Therapy
- High Frequency
- Microneedling
- Hollywood Laser Peel
- Triton Laser hair removal
- Product knowledge in : Image, PCA, Sanitas, La bioesthetique, and Jan Marini MD
- Full body waxing, brow and lash tinting
- Bilingual fluent in english and spanish
References
Brian Thompson boss/owner of crescent moon cafe, Ive known brian for 6 years.
(828)234-6313
Andrew Hampton I have worked with andrew at 3 different restaurant locations known him for 7 years and has trained me twice in the past.
(704)877-6662
Timeline
Medical Esthetician
Izar Wellness Institute
03.2022 - 08.2022
Licensed Esthetician
On The Glow Aesthetics
05.2021 - 03.2022
Licensed Esthetician
Waxing The City
05.2021 - 03.2022
Bartender/Restaurant Bar Manager
Crescent Moon Cafe
06.2017 - 07.2021
Esthiology - Licensed Esthetician
Aveda Institute
High School Diploma -
Hickory Career & Arts Magnet High School
Similar Profiles
SANTIAGO ALEJANDRO PARRASANTIAGO ALEJANDRO PARRA
REPOSITOR at IZAR MARKETREPOSITOR at IZAR MARKET
Elizabeth Antonio-CarlosElizabeth Antonio-Carlos
Medical Assistant at Women’s Cancer & Wellness InstituteMedical Assistant at Women’s Cancer & Wellness Institute
Alejandro Astorga-ReyesAlejandro Astorga-Reyes
Farm Worker at Eden Valley Institute of wellnessFarm Worker at Eden Valley Institute of wellness
India MitchellIndia Mitchell
Lash Technician at Freelance Lash TechnicianLash Technician at Freelance Lash Technician
Siriya PharrSiriya Pharr
BDC Service Receptionist at Toyota of North CharlotteBDC Service Receptionist at Toyota of North Charlotte