Hi, I’m
Mercedes Ramirez
Tamarac,FL
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Racetrac, adept in cash handling accuracy and conflict resolution. Skillfully maintained store cleanliness, demonstrating a keen ability for team collaboration and creative thinking. Achieved significant improvements in shopping environment safety and efficiency, leveraging both hard and soft skills to exceed employer expectations.
Overview
7
years of professional experience
Work History
Racetrac
Store Associate
03.2024 - 07.2024
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Victoria Secret
Cashier, Customer Service
04.2021 - 06.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sedanos Super Market
Deli Clerk, Customer Service, Meat Deparment
01.2017 - 02.2020
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Western High SchoolDavie, FL
Yes
06.2017
Skills
- Customer Assistance
- Cash Handling Accuracy
- Store Cleanliness Maintenance
- Team Collaboration Aptitude
- Product display
- Safety oversight
- Conflict resolution competency
- Store Organization
- Creative Thinking
Timeline
Store Associate
Racetrac
03.2024 - 07.2024
Cashier, Customer Service
Victoria Secret
04.2021 - 06.2022
Deli Clerk, Customer Service, Meat Deparment
Sedanos Super Market
01.2017 - 02.2020
Western High School
Yes
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