Mercedez De La Fuente
Fresno,CA
Summary
Compassionate patient care technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
10
10
years of professional experience
Work History
Food Server
AJ’s Armenian Cuisine
Fresno, CA
08.2016 - Current
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
- Calculated charges, issued table checks and collected payments from customers
- Prepared salads, appetizers and garnishes to assist kitchen staff
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Provided exceptional service to high volume of daily customers
- Trained new employees on restaurant procedures
Patient Care Technician
Clovis Community Medical Center
Clovis, CA
11.2022 - 02.2024
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements
- Responded to bell or light signal calls to assist patients with needs
- Documented patient intake and dietary requirements and aided with feeding and monitoring
- Assisted with patient admissions, discharges and transfers
- Promoted patient satisfaction by assisting with bathing, dressing and exercising
Certified Nursing Assistant
The Terraces at San Joaquin Gardens
Fresno, CA
06.2022 - 08.2022
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers
- Answered signal lights, bells or intercom systems to determine resident needs
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Food Server
Texas Roadhouse
Fresno, CA
03.2018 - 02.2020
- Greeted newly seated guests promptly, filled water glasses and brought bread to table
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens
- Reset tables between guests, refilled condiments and wiped down surfaces
- Provided exceptional service to high volume of daily customers
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
Assistant Varsity Coach
Sunnyside High School
Fresno, CA
02.2014 - 05.2016
- Promoted school's philosophy and sports mission by encouraging team-oriented mentality and good sportsmanship
- Coached athletes individually to work on skills, build stamina and improve understanding of game rules
- Implemented workouts and practice drills effective in boosting athletes' stamina and improving overall skills
- Assessed player abilities and assigned positions according to individual strengths
Education
Vocational Nursing
Clovis Adult Education
08.2024
Certified Nursing Assistant -
Clovis Adult Education
05.2022
Bachelors of Science - Public Health
California State University of Fresno
12.2018
Skills
- Medical Terminology
- Vital Signs
- Patient Documentation
- Leadership Skills
- Team Player
- Infection Control
- Time Management
- Patient Care
- Highly dependable
- Strong work ethic
Timeline
Patient Care Technician
Clovis Community Medical Center
11.2022 - 02.2024
Certified Nursing Assistant
The Terraces at San Joaquin Gardens
06.2022 - 08.2022
Food Server
Texas Roadhouse
03.2018 - 02.2020
Food Server
AJ’s Armenian Cuisine
08.2016 - Current
Assistant Varsity Coach
Sunnyside High School
02.2014 - 05.2016
Vocational Nursing
Clovis Adult Education
Certified Nursing Assistant -
Clovis Adult Education
Bachelors of Science - Public Health
California State University of Fresno
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