Mercedez Martinez
Hilo
Summary
I am a very hardworking person who uses their time appropriately. I have a lot of experience in customer service and having professionalism. With my high school degree, and on top of my schooling for early childhood education, I am able to successfully benefit your company. It is my goal to make sure I am doing my best at all times.
Overview
3
3
years of professional experience
Work History
Admin Clerk
HFA
Hilo
02.2025 - Current
- I work on invoicing for our orders that we receive for next-day delivery.
- I get to email and call certain customers who go through us or other companies we work with at HFA.
- I am responsible for keeping track of documents and organizing them correctly, so we are able to refer back to them if we need to.
- Managed incoming calls and directed inquiries to appropriate departments.
- Supported scheduling of appointments and meetings for staff members.
- Entered data into spreadsheets and maintained accurate information records.
Stocker
Walmart
Tooele
03.2023 - 11.2023
- Stocked shelves with products to ensure availability for customers.
- Organized inventory in backroom to maintain a clean working environment.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Education
High School Diploma -
Blue Peak High School
Tooele, UT10-2022
Some College (No Degree) - Early Childhood Care and Education
Bryant & Stratton College
NYSkills
- Invoicing management
- Document organization
- Data entry
- Inventory control
- Customer communication
- Appointment scheduling
- Time management
- Problem resolution
- Effective communication
- Phone etiquette
- Office supply management
- Cash management
- Front desk reception
- Customer service
- Filing systems
- Budget support
- Confidentiality awareness
- Customer follow-up
- Schedule management
Timeline
Admin Clerk
HFA
02.2025 - Current
Stocker
Walmart
03.2023 - 11.2023
High School Diploma -
Blue Peak High School
Some College (No Degree) - Early Childhood Care and Education
Bryant & Stratton College