Merci Lopez
Holt,MI
Summary
Dynamic and dedicated Licensed Massage Therapist excelling in client relationship building and pain management. Proven ability to enhance client satisfaction through tailored therapeutic techniques and a commitment to professionalism. Skilled in maintaining thorough client records and fostering a calming environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Massage Therapist
Self Employed
East Lansing, MI
10.2022 - Current
- Delivered safe and effective massage therapy techniques during appointments.
- Maintained client treatment records.
- Scheduled appointments, answered calls, greeted clients, processed payments.
- Boosted client satisfaction through exceptional service in a clean environment.
- Cultivated strong relationships with clients via professional communication.
- Utilized diverse massage techniques for tailored relaxation.
Massage Therapist
Patient Relaxation
Okemos, MI
11.2020 - 11.2022
- Created professional environment by setting up massage tables and prepping treatment area.
- Provided concise instructions for client preparation.
- Utilized deep tissue, Swedish, and myofascial techniques for customer options.
- Researched trends and developments in massage therapy.
- Fostered positive atmosphere to enhance client comfort during sessions.
- Evaluated conditions to recommend suitable therapy methods.
- Ensured safety through strict hygiene practices and proper draping.
- Addressed client concerns with targeted therapeutic interventions.
Fundraising Agent
Falcon Fundraising
East Lansing, MI
03.2018 - 05.2019
- Collaborated with team to meet clients' fundraising targets.
- Conducted donor outreach via phone for contributions.
- Maintained comprehensive financial records for fundraising activities.
- Delivered exceptional service to donors and sponsors to boost funding.
- Efficiently managed donor database with accurate records.
Team Lead Cleaner
Helpful Hands
Haslett, MI
02.2013 - 09.2015
- Guided team members on protocols.
- Promoted teamwork and open communication with recognition initiatives.
- Served as role model by demonstrating excellence and professionalism.
- Coached team in job task techniques.
- Increased customer satisfaction through timely project completion and quality standards.
- Evaluated customer needs to enhance products and services.
- Enhanced workplace cleanliness through daily sweeping, mopping, and dusting.
- Managed cleaning tools and confirmed proper storage after use.
Education
Massage Therapy Certification - Massage Therapy
Lansing Community College
Lansing, MI06.2020
Diploma - General
Potterville High School
Potterville05.2009
Skills
- Client records maintenance
- Email and phone etiquette
- Certified massage therapist
- Relationship building
- Appointment scheduling
- Customer service
- Pain management
- Administrative support
- Therapeutic touch
- Continuing education
- Anatomy knowledge
- Professionalism and ethics
- Swedish massage
- Deep tissue massage
- Trigger point massage
- Treatment Planning
- Massage techniques
Certification
- LMT - Licensed Massage Therapist
Timeline
Massage Therapist
Self Employed
10.2022 - Current
Massage Therapist
Patient Relaxation
11.2020 - 11.2022
Fundraising Agent
Falcon Fundraising
03.2018 - 05.2019
Team Lead Cleaner
Helpful Hands
02.2013 - 09.2015
Massage Therapy Certification - Massage Therapy
Lansing Community College
Diploma - General
Potterville High School