Mercy Duah
UAE, ,Dubai
Summary
A dynamic Warehouse Worker with a proven track record at Amazon, I excel in enhancing warehouse operations and safety. My expertise in material handling and a keen attention to detail have significantly improved efficiency. Skilled in both problem-solving and pallet jack handling, I consistently exceed performance goals by over 20%.
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Experienced with maintaining clean and orderly spaces. Utilizes effective cleaning techniques and tools to ensure high sanitation standards. Knowledge of safety protocols and efficient cleaning methods to enhance overall environment quality.
Overview
1
1
year of professional experience
Work History
Cleaner
Cleanco Cleaning Services and Building Maintenance
01.2024 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Emptied trashcans and transported waste to collection areas.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Organized and used industrial cleaning products following strict safety procedures.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Education
Home Economics
Yaa Asantewaa Senior High School
Ghana 06.2020
Skills
- Cleaning and sanitizing
- Time management
- Sweeping and mopping
- Interior and exterior cleaning
- Housekeeping
- Attention to detail
- Restroom sanitation
- Laundry services
- Dusting techniques
- Problem-solving
- Chemical handling
- Customer service
- Efficient cleaning techniques
- Health and safety compliance
- Sanitation practices
- Stain removal techniques
- Odor control methods
- Health and safety regulations
- Reliability and punctuality
- Waste disposal methods
- Disinfection practices
- Confidentiality awareness
Languages
English
Professional Working
Timeline
Cleaner
Cleanco Cleaning Services and Building Maintenance
01.2024 - Current
Home Economics
Yaa Asantewaa Senior High School
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