Mercy Ijoma

• Assessment, diagnosis and treatment of patients with addiction/mental health problems
• Developed strong rapport with patients and families, providing emotional support during challenging situations.
• Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
• Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
• Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
• Mentored junior nurses in clinical decision-making skills, fostering their professional growth and development.
• Led successful team comprised of RNs, LPNs, and ancillary staff.
• Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
• Enhanced overall staff morale by recognizing individual achievements and fostering a collaborative, supportive work environment.
• Assisted in the onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
• Managed care from admission to discharge.
• Promoted a safe and healthy work environment through adherence to infection control policies and procedures.

• Worked effectively in fast-paced environments.
• Reduced medication errors with thorough training on proper medication administration techniques for nursing staff members.
• Ensured compliance with regulatory standards through regular audits of documentation, infection control practices, and safety protocols.
• Increased patient satisfaction scores by addressing concerns promptly, advocating for patients, and providing exceptional care.
• Boosted nurse retention rates by implementing ongoing education opportunities, skill development workshops, and recognition initiatives for outstanding performance.
• Streamlined nursing operations by implementing effective scheduling, assigning appropriate staffing levels, and monitoring performance.
• Ensured adequate supply of necessary equipment and materials, coordinating with inventory managers to mitigate shortages or delays affecting patient care services.
• Managed critical incidents effectively through rapid assessment, intervention planning, and resource allocation, ensuring optimal outcomes for all involved parties.
• Conducted regular performance evaluations of nursing staff members to identify areas requiring improvement and devise targeted action plans accordingly.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

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• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.

Taking care of inmates with behavioral health with acute and chronic illnesses. Chart findings in the EMR, ordered diagnostic tests, prescribed therapy or medication with physician approval. Provided patient education and counseling regarding therapeutic regimens, growth & development, family planning, emotional problems of daily living, and health maintenance. Collaborated with mental health providers and other specialists to provide comprehensive care with my panel of patients whose diagnoses exceeded my scope of practice. Conducted a comprehensive assessment of soldiers’ needs and then developed a plan of care using case management standards of practice. Collaborated with interdisciplinary team members, such as psychiatrists, psychologists, and licensed clinical social workers, to ensure soldiers received the psychotherapy and psychotropics needed based on their individual plans of care. Reported soldiers’ status routinely to the battalion commander and various other commanding generals within the soldiers’ chain of command.

• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.

bjectives, safe medication use, and disease management.

• Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.

• Day to Day nursing assignment on a med surgical floor.
• Admissions and Discharges. Intravenous therapy.
• Performing and assisting nursing procedures, adeptly handling all aspects of treatment from medication to wound care to monitoring for number patients per shift

• House supervisor in a sub acute and long-term facility, supervised over 25 nurses.
• Took care of patients with stroke, head injury, comas, intracranial hematomas.
• Trained nurses to provide top quality care. Patient’s advocate and implemented patient through team work

• Day to Day nursing assignment on adult and child Psychiatric floor.
• Taking care of Patients with Schizophrenia, Psychosis, major depression, bipolar disorder, ADHD, groups sessions. Borderline personality.
• Psychotherapy.
• Admissions and Discharges.