Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercy Inyang

Richton Park,USA

Summary

Healthcare professional transitioning into Human Resources, bringing transferable strengths in communication, leadership, documentation, organization, confidentiality, and team collaboration.

Experienced in working with diverse individuals, maintaining accurate records, coordinating schedules, resolving concerns and supporting efficient daily operations. Currently developing HR expertise in areas such as recruitment on boarding, employee relations, training, and HR administrations. Eager to apply a strong healthcare background and people focus skills to an entry level Human Resource role while contributing to employee and organizational success.

Overview

1
1
Certification
17
17
years of professional experience

Work History

Certified Nursing Assistant Supervisor

Trinity Care Group
Olympia Fields, USA
07.2007 - 12.2024
  • Onboarded and trained new staff on patient care protocols and safety procedures while coordinating patient schedules and managing staffing assignments.
  • Conducted patient observation, documentation, and recordkeeping.
  • Evaluated patient intake and scheduling workflows, identifying and implementing opportunities to enhance patient experience.
  • Monitored compliance with health regulations and facility policies regularly.
  • Reviewed incident reports from Nursing Assistants and implemented corrective actions to improve patient safety and compliance.
  • Cultivated a collaborative atmosphere among Nursing Assistant staff by encouraging open communication and teamwork during shifts.
  • Assisted in developing new policies and procedures related to Nursing Assistant functions, while being cost-efficient.
  • Kept up-to-date on changes in laws and regulations pertaining to Certified Nurse Aide duties and responsibilities.
  • Presented organized reports using data-driven analysis and healthcare management concepts.

Education

Bachelor of Science - Technical Management

DeVry University
Lisle, IL
05-2027

Associate of Applied Science - Nursing

Northwestern College, Briedgeview IL
Chicago, IL
06-2019

Undergraduate Certificate - Medical Billing and Coding

DeVry University
Lisle, IL

Skills

  • Patient care
  • Patient data management
  • Healthcare documentation
  • HIPAA compliance
  • Recruitment & Onboarding Support
  • Staff scheduling
  • Healthcare software
  • Team collaboration
  • Attention to detail
  • First aid certification

Certification

  • SHRM Student Membership, Active member; engaged in HR learning modules, networking opportunities, employment law and compliance resources, and foundational SHRM-CP preparation.
  • Conflict Resolution Training, Student Level
  • HIPAA Awareness, Healthcare HR Advantage

Timeline

Certified Nursing Assistant Supervisor

Trinity Care Group
07.2007 - 12.2024

Bachelor of Science - Technical Management

DeVry University

Associate of Applied Science - Nursing

Northwestern College, Briedgeview IL

Undergraduate Certificate - Medical Billing and Coding

DeVry University
Mercy Inyang