Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mercy Muigai

Data Analyst
Gilbert,AZ

Summary

Dedicated Data Analyst professional with a history of meeting company goals utilizing consistent and organized practices. A fast starter skilled in working comfortably under pressure and adapting to new situations and challenges to best enhance the organizational brand.



Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Clinical Support Specialist

Arizona Mentor
Phoenix, Arizona
09.2021 - Current
  • Collaborating with physicians to verify capture of care coordination billable minutes.
  • Noting physician orders in charts and completing directed actions.
  • Managing on-site coordination of home health documentation.
  • Performing routine office tasks necessary for office operation and presentation.
  • Completing necessary reports and documentation on time and to specifications.
  • Supporting office operations by expertly handling administrative needs.
  • Scheduling patients for appointments and maintaining a master calendar.
  • Assisting patients with therapy exercises as specified by the care team.
  • Creating spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
  • Leading projects and analyzing data to identify opportunities for improvement.

Interior Electrician Specialist

The United States Armed Forces, Reserves
Glendale, Arizona
02.2015 - Current
  • Primarily responsible for the installation and maintenance of Army-Reserves interior electrical systems.
  • Installing transformers, junction boxes, circuit breakers, service panels, switches, electrical boxes, and lightning rods.
  • Reading blueprints, wire plans, and repair orders to determine layouts/repairs.
  • Testing equipment for the operational conduction of circuits.
  • Completing all tasks as assigned by leadership promptly.


Data Analyst Trainee

Rice University
Houston, TX
01.2020 - 07.2020
  • Completed a six-month Data Analysis and Visualization program that combined intensive training and real-world industry projects.
  • Gained experience in data presentation, regression analysis, business intelligence, data visualization, and storytelling.
  • Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
  • Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
  • Completed data cleaning and data validation of existing spreadsheets to promote a robust data management platform, resulting in accurate data analysis and entry.
  • Used modeling and analytics to understand how business decisions impacted the bottom line.
  • Aggregated data from various sources to construct streamlined data pipelines.
  • Employed data mining techniques to identify business opportunities.
  • Gained skills in Python, SQL, R, Tableau, and advanced skills in Microsoft Excel.

Residential Counselor

Able Community
Norman, Oklahoma
09.2015 - 07.2018
  • Supported leadership with safety training workshops on client's professional development
  • Collaborated with various agencies and service providers to facilitate care coordination and information sharing.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
  • Counseled residents in group sessions to assist in overcoming dependencies and adjustments to life.
  • Promoted positive relations between residents and staff.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations toward treatment plans for success.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization and interpersonal and social skills.

Patient Care Technician

Valley Medical Center
Renton, Washington
05.2013 - 11.2014


  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Supported patient admissions, discharges, and transfers to promote team productivity.

Education

Data Science- Certificate

Rice University
Houston, TX
01.2020 - 07.2022

Bachelor of Science - Biology

University of Oklahoma
Norman, OK
01.2016 - 07.2019

Skills

Data Analysis and Visualization

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Accomplishments

  • Facilitated improvement efforts to identify and eliminate waste of resources while running a vocational home.
  • Have improved operations through consistent hard work and dedication.
  • Underwent Bootcamp that involved intensive training while under pressure and successfully got certified.
  • Attained the Caregiver of the Month Award by maintaining excellence in patient care.
  • Successfully worked within tight deadlines in a fast-paced hospital unit.
  • Worked on data projects with industry experts.

Timeline

Clinical Support Specialist

Arizona Mentor
09.2021 - Current

Data Analyst Trainee

Rice University
01.2020 - 07.2020

Data Science- Certificate

Rice University
01.2020 - 07.2022

Bachelor of Science - Biology

University of Oklahoma
01.2016 - 07.2019

Residential Counselor

Able Community
09.2015 - 07.2018

Interior Electrician Specialist

The United States Armed Forces, Reserves
02.2015 - Current

Patient Care Technician

Valley Medical Center
05.2013 - 11.2014
Mercy MuigaiData Analyst