NATHANIEL TEKLAI
Washington,DC
Summary
Passionate and dedicated master's student in International Relations Policy and Analysis at American University, specializing in human rights and foreign policy. Adept in communication, problem-solving, and organizational management, with practical experience gained through internships and academic coursework. Committed to promoting equality, advocating for marginalized populations, and driving meaningful policy change through evidence-based research and analysis. Demonstrated ability to maintain accurate records and provide comprehensive support, ensuring attention to detail and efficiency. Motivated by a strong belief in the power of social justice and a desire to make a lasting impact through policy advocacy and international collaboration.
Overview
5
5
years of professional experience
Work History
Clinical Support Specialist
Adapt Community Solutions
08.2023 - 01.2025
- Ensures compliance with HIPAA regulations for the protection of patient information
- Educating patients on preventive healthcare measures and lifestyle modifications
- Coordinating referrals between primary care providers and specialists when needed
- Consulting with patients upon reviewing health and medical histories to best support clients needs
- Following up on cases involving referrals, waivers and EAP approvals
- Providing patient-centered care and support in a clinical setting
Office Assistant
Larry H Miller Ford Mesa
11.2022 - 06.2023
- Organizational skills, maintaining important files, answering and transferring calls, operating office equipment, such as computer database, fax machine and copier in order to maintain files up to date
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation
- Maintained and updated filing, inventory and database systems, manually or using a computer
- Communicated with customers, employees and vendors to answer questions and address complaints
Social Work Intern
Everybody Matters
08.2022 - 05.2023
- Conduct assessment interviews, develop care-plan, and provide case management
- Provide individual counseling and consultation to the clients case notes
- Monitoring intervention processes to overall assist clients to learn healthy coping skills
- Attended meetings, training, conferences and seminars to advance professional knowledge
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts
- Collected data and entered into the internal system database
- Identified age and need-appropriate mental health services
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals
- Acted as a role model for clients by exhibiting positive behaviors
- Conducted research and drafted documents or presentations for special projects
- Used active listening skills and supportive diction to cultivate client rapport and open communication
- Evaluated and addressed individual client needs and concerns
- Offered community resource guidance to clients to meet family needs for assistance.
- Monitored clients' progress to adjust treatment plans accordingly.
- Participated in professional development and training opportunities to enhance clinical skills.
Public Policy Intern
National Safe Haven Alliance
01.2020 - 05.2020
- Coordinating senator spreadsheets, Increasing organizations annual budget by conducting social media posts, finding sponsor and donor information, and traveled with an outreach team to promote and endorse our project
- Assisted and advocated for clients obtaining financial resources and government entitlements
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Facilitated press conferences and other outreach events to raise visibility of organization.
- Supported public relations managers with writing, researching and preparation of materials
Education
Master of Arts - International Relations
American University
Washington, DC12-2026
Social Work -
Arizona State University
Phoenix, AZ05.2023
Skills
- Policy Analysis & Research
- Strategic Planning & Implementation
- International Relations & Global Policy
- Data Analysis & Risk Assessment
- Stakeholder Engagement
- Program Evaluation & Impact Assessment
- Client Advocacy & Community Outreach
- Strong Written & Verbal Communication
- Adaptability & Critical Thinking
- Client Advocacy
- Qualitative analysis
- Quantitative analysis
- Policy analysis
- Data collection
- Research design
Languages
Tigrinya
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Support Specialist
Adapt Community Solutions
08.2023 - 01.2025
Office Assistant
Larry H Miller Ford Mesa
11.2022 - 06.2023
Social Work Intern
Everybody Matters
08.2022 - 05.2023
Public Policy Intern
National Safe Haven Alliance
01.2020 - 05.2020
Master of Arts - International Relations
American University
Social Work -
Arizona State University
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