Mercyline Muthiani
Lowell,Massachusetts
Summary
I have background knowledge in the healthcare field and hope to expand my experience. I have focused mostly on patient care as of currently, I appreciate the interactions I have had with patients and their families, and all the knowledge I have gained working in the nursing home. I have been able to handle stressful situations because of my experiences. I plan to expand my expertise in the sciences.
Overview
4
4
years of professional experience
Work History
Home Health Caregiver
Immaculate Homecare Services
800 W Cummings Park #1400, Woburn, MA 01801
06.2023 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
Certified Nursing Assistant
Vantage Health and Rehab of Chelmsford
40 Parkhurst Rd, Chelmsford, MA 01824
01.2022 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Worked under challenging situations, unexpected issues, high-stakes environment, and under pressure.
Team Member
Dunkin' Donuts
344 Washington St, Woburn, MA 01801
05.2020 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Associate of Science - Science Education
Middlesex Community College
33 Kearney Square, Lowell, MA 0185205.2023
Skills
- Medical Equipment Operation
- Patient Care
- Documentation
- Medication Administration
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Fluent Bilingualism
- Patience and Empathy
- Work Ethic and Integrity
Languages
Swahili
Native or Bilingual
Timeline
Home Health Caregiver
Immaculate Homecare Services
06.2023 - Current
Certified Nursing Assistant
Vantage Health and Rehab of Chelmsford
01.2022 - Current
Team Member
Dunkin' Donuts
05.2020 - 09.2021
Associate of Science - Science Education
Middlesex Community College