Mercy Witzer Gaethan Mercy
Fort Lauderdale,FL
Summary
Dynamic and results driven professional with experience at Arby's Restaurant, excelling in customer service and teamwork. Proven ability to enhance operational efficiency and train new team members. Skilled in cash handling and data analysis, with a strong focus on problem-solving and relationship building to achieve organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Arby's Restaurant
Fort Lauderdale, FL
10.2024 - Current
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Prepared and assembled menu items according to standard recipes and quality specifications.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
- Assisted in training new team members on operational procedures and service standards.
- Collaborated with team to optimize workflow during peak hours, enhancing overall efficiency.
- Handled cash transactions accurately, ensuring secure payment processing for customers.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Intern
Florida Blue
Fort Lauderdale, FL
07.2023 - 05.2024
- Assisted in data analysis to support strategic decision-making processes.
- Participated in team brainstorming sessions, contributing innovative ideas for process improvements.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Science - Biology
Nova Southeastern University
Davie, FL05-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Cash handling
- Following instructions
- Computer skills
- Goal setting and achievement
- Product knowledge
- Training and mentoring
- Relationship building
Certification
Collaborative Institutional Training Initiative (Human Research)
Languages
English
Native or Bilingual
French
Limited Working
Interests
- Gym Workouts
- Watching Movies and TV Shows
- Music
- Playing Sports
- Running
Timeline
Team Member
Arby's Restaurant
10.2024 - Current
Intern
Florida Blue
07.2023 - 05.2024
Bachelor of Science - Biology
Nova Southeastern University