Meredith Beakley
Arlington,TX
Summary
Knowledgeable and dedicated professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
Licensed Health Insurance Agent
USHealth Advisors
06.2023 - 04.2024
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
- Maintained accurate records of all client interactions and transactions, ensuring compliance with industry regulations and company policies.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
High School Science Teacher and Coach
Arlington ISD
06.2015 - 06.2023
- Developed and implemented engaging lab experiments, providing hands-on learning experiences for students.
- Integrated real-life examples into lessons, demonstrating the practical applications of scientific concepts.
- Participated in parent-teacher conferences, collaborating with parents to support student success both inside and outside the classroom.
- Enhanced student understanding by utilizing diverse teaching methods and strategies tailored to individual learning styles.
- Promoted sportsmanship, character development, and academic excellence among team members, leading to well-rounded athletes.
High School Science Teacher and Coach
Pilot Point ISD
08.2011 - 06.2015
Education
Bachelor of Science - Kinesiology
Sam Houston State University
Huntsville, TXSkills
- Inbound Call Management
- Relationship Building
- Risk Mitigation
- Customer Complaint Resolution
- Quotes and sales
- Customer follow-up
- Client needs analysis
- Recordkeeping
- Organization
Timeline
Licensed Health Insurance Agent
USHealth Advisors
06.2023 - 04.2024
High School Science Teacher and Coach
Arlington ISD
06.2015 - 06.2023
High School Science Teacher and Coach
Pilot Point ISD
08.2011 - 06.2015
Bachelor of Science - Kinesiology
Sam Houston State University