Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
European Wax GSA
European Wax Company
Daphne, Alabama
08.2026 - Current
Deliver exceptional customer service by warmly greeting guests, managing check-ins/check-outs, and creating a welcoming experience.
Educate guests on waxing services, memberships, and retail products while confidently recommending options based on their needs.
Scheduled and managed appointments, ensuring organized and efficient front desk operations.
Processed transactions accurately, contributing to achievement of daily sales goals and promotions.
Maintained guest records, handled inquiries, and resolved concerns professionally to foster positive customer experiences.
Supported the team in maintaining a clean, organized, and professional studio environment.
Esthetician
Hello Sugar
08.2025 - 06.2026
Provided professional waxing and esthetic services, enhancing client satisfaction through attentive customer care.
Developed strong client relationships with personalized service and clear communication, fostering loyalty.
Built strong client relationships through personalized service and effective communication.
Guided clients on skincare and aftercare, empowering them to maintain healthy skin.
Scheduled appointments and maintained confidential client records using appointment software.
Assisted with front desk operations, retail sales, inventory management, and answering telephone inquiries.
Hostess
Juban's Fine Dining Restaurant
Baton Rouge, USA
09.2024 - 01.2026
Welcomed guests and provided professional, friendly customer service.
Coordinated reservations, seating charts, and waitlists to optimize dining room flow.
Answered multi-line telephones and assisted guests with questions and special requests.
Maintained accurate reservation records and facilitated communication between management and staff.
Resolved guest concerns to enhance overall dining experience and guest satisfaction.
Demonstrated strong multitasking, organization, and problem-solving skills in a fast-paced environment.
Baton Rouge, LA
Esthetician Student
Aveda Arts & Sciences Institute
Hammond, USA
08.2024 - 03.2025
Provided over 150 hours of hands-on client services, ensuring personalized care and satisfaction.
Conducted client consultations and skin analyses to tailor treatments, documenting results for ongoing improvement.
Maintained comprehensive client records, adhering to sanitation and safety protocols to uphold service quality.
Developed exceptional customer service, communication, and organizational skills.
Hammond, LA
Server
The Crown Bistro
Baton Rouge, USA
04.2023 - 07.2024
Provided exceptional customer service in fast-paced restaurant, enhancing guest satisfaction.
Supported special events and coordinated with team members to streamline operations.
Established positive relationships with guests, ensuring professionalism and accuracy in service.
Assisted guests in Baton Rouge, LA
Retail Associate
Nadeau Furniture with a Soul
Baton Rouge, USA
06.2022 - 04.2023
Guided customers in product selection, enhancing shopping experience.
Organized merchandise displays to optimize showroom layout and visibility.
Managed merchandise displays and showroom organization.
Oversaw inventory management, ensuring stock availability and timely customer assistance.
Baton Rouge, LA
Education
Esthiology Program -
Aveda Arts & Sciences Institute
Hammond, LA
08.2024 - 03.2025
Skills
Customer Service
Front Desk Operations
Appointment Scheduling
Administrative Support
Reception
Microsoft Office suite
Time Management
Organization
Problem Solving
Attention to Detail
Team Collaboration
Written and Verbal Communication
Public Relations
Additional Qualifications
Excellent interpersonal and customer service skills
Strong organizational and administrative abilities