Valentina Montoya
Hialeah,FL
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Good at sales and exceeding selling goals. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
6
6
years of professional experience
Work History
European Wax Center
Lead GSA
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment and fast learning pace.
- Proven ability to learn quickly and adapt to new situations.
- Achieved sales targets consistently every pay period by implementing innovative sales strategies and tactics.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Xtreme Fitness
Reception & Coaching
07.2022 - 05.2024
- Conducted assessments of client needs in order to provide personalized interventions
- Networked with other professionals in field to share resources and strengthen referral networks
- Maintained confidentiality of client information as required by law and ethical guidelines
- Ensured prompt delivery of messages, mail, and packages to appropriate recipients within company
- Managed daily reception operations and ensured all tasks were completed efficiently
- Developed and implemented strategies to improve efficiency and customer satisfaction at front desk
Kovited Boutique
Sales Associates
03.2021 - 12.2021
- Addressed data-related requests from research faculty, project staff and agencies
- Monitored lab activities and supervised equipment use to support employees
- Managed budgets, timelines, and resources to ensure successful completion of projects
- Developed and maintained databases for storage and organization of research data
- Achieved and exceeded assigned sales quota within targeted prospect accounts and sales territory
- Prepared merchandise for sale, including tagging, hanging and folding items
Tilly's
Sales Associates
05.2019 - 01.2020
- Resolved customer concerns using strong communication and conflict management skills
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Managed multiple tasks simultaneously while meeting deadlines
- Adapted to changing priorities and unexpected situations with calm demeanor
- Supported team with receiving, pricing and merchandising
- Processed payments quickly to keep customer flow moving
- Built attractive displays and merchandised products
- Created great customer experiences with personalized sales support
Education
Associate of Arts - Interior Design
Miami Dade College
08.2025
Associate of Arts - Fashion Design
Miami Dade College
Miami, FL08-2024
High School -
Mater Lakes Academy
06.2021
Skills
- Teamwork orientation
- Collaboration Abilities
- Social Media Awareness
- Social media proficiency
- Customer Service
- Organizational Skills
- Reception
- Front Desk
- Retail Sales
- Team work and Collaboration
Websites
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
CEO of VMONTBOUTIQUE
www.vmontboutique.com
Owner of my very own Bikini and Accessories Brand
Timeline
European Wax Center
Lead GSA
08.2024 - Current
Xtreme Fitness
Reception & Coaching
07.2022 - 05.2024
Kovited Boutique
Sales Associates
03.2021 - 12.2021
Tilly's
Sales Associates
05.2019 - 01.2020
Associate of Arts - Interior Design
Miami Dade College
Associate of Arts - Fashion Design
Miami Dade College
High School -
Mater Lakes Academy
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