Versatile professional specializing in customer service, working with the public, and providing excellent phone etiquette. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Fast learner with a near-perfect attendance and always punctual. Dedicated to preserving a great work ethic.
Overview
3
3
years of professional experience
Work History
SpEd Paraprofessional
Waldron School District
Waldron, AR
08.2021 - Current
Supported teacher in development of individual learning strategies.
Maintained positive attitude and affirmatively communicated with each student.
Interacted physically and verbally with students throughout each day.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Worked with students in home environments using tailored behavioral plan.
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Built and maintained effective communication and relationships with students, teachers, support staff and parents.
Helped special education teachers determine specific needs for individuals with exceptional needs.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Librarian Assistant
Logan County Public Library
Booneville, Arkansas
03.2021 - 08.2021
Handled check-in and check-out process of library books and materials at circulation desk.
Educated patrons on use of reference sources, card catalogs and automated information systems.
Maintained circulation desk for lending periodicals and books to patrons.
Placed books on proper shelves when returned to circulation.
Answered patron questions in-person or by phone regarding library services and resources.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Entered new transactions and updated records of library users.
Assisted patrons with library's computers and provided information on logging onto Internet.
Kept detailed records of lending transactions and library users.
Gained strong understanding of various methods for cataloging books and other materials.
Loan Processor
Bank OZK
Ozark, Arkansas
12.2020 - 03.2021
Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
Prepared documents for underwriting by verifying client income, credit reports and other information.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Processed loans within various departments to achieve timely, accurate and fair proceedings.
Reviewed financial statements and contacted institutions and customers to clarify details.
Checked packages for appropriate documentation.
Upheld complete confidentiality of all submitted information according to release guidelines.
Looked over and approved various types of loans.
Checked documents and identifying credentials for all parties.
Administered oath to document signers to obtain affirmation of truth.
Supported timely and accurate administrative task completion.
Managed digital databases and physical file systems.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Prepared and notarized legal documents within the loan department.
Closing Agent
Adams Abstract And Title Co., Inc.
Ozark , Arkansas
03.2019 - 11.2020
Reviewed and executed confidential documents, contracts and disclosures.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
Developed new business and managed new and existing clients.
Negotiated contracts with buyers and sellers to maximize customer savings.
Coordinated appointments to show tenants and buyers prospective homes.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Drafted contracts for purchases, sales and all workers for home repairs before move-ins and final steps.
Handled over 15 weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
Checked documents and identifying credentials for all parties.
Administered oath to document signers to obtain affirmation of truth.
Prepared and notarized all legal documents within the office.