Meredith Burts
Senior Sales Lead
Summerdale,AL
Summary
Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skilled team player with strong background in varying environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
12
12
years of professional experience
Work History
Senior Sales Lead
Old Navy
Foley, AL
11.2022 - Current
- Led sales team in achieving quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance staff performance and customer engagement.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Oversaw visual merchandising initiatives, ensuring alignment with brand standards and customer preferences.
- Fostered a collaborative environment, mentoring junior staff to improve sales techniques and service quality.
- Coordinated cross-functional teams to execute store events, maximizing brand visibility and customer participation.
Human Resources Payroll Specialist, Admin
Best Western Premier "The Tides" Hotel
Orange Beach, AL
09.2020 - 10.2022
- Ensured proper communication across hierarchy and with employees for timely redressal of employees' grievances, complaints, and harassment allegations, promoting harmonious work environment.
- Maintained and updated complete records for all personnel, including records management, attendance, absenteeism, performance, pay-slips, and time-sheets.
- Identified training requirements for existing employees and organized various training sessions, workshops, and other activities.
- Assessed workforce requirements across each project and conducted recruitment drives and selection processes.
- Updated database with current employee, position, and compensation information.
- Designed and implemented rewards and recognition program through annual employee evaluation or performance appraisal system.
- Introduced new hires and conducted induction training sessions explaining HR policies, procedures, laws, rules, regulations, and standards.
- Assisted leadership in streamlining all HR functions, analyzing and developing compensation structures, evaluating pay practices, and streamlining payroll process.
- Reviewed time-sheets for accuracy and flagged errors to gather additional information or correct data.
- Sorted data department-wide and distributed payroll information to HR and accounting departments for payment approval and issuance.
- Kept payroll information confidential, protecting operations and maintaining employee confidence.
- Maintained payroll information by accurately collecting, calculating, and entering data.
- Processed time-sheets and calculated payments owed to the organization's salaried and hourly employees.
- Trained employees on how to accurately use the organization's time keeping system and avoid payroll delays.
- Verified the information submitted to identify and resolve discrepancies with payroll and employee personal data.
- Followed policies, procedures, and reporting processes in maintaining payroll operations.
Pest Control Office Supervisor
Beebe's Pest & Termite Control
Foley, AL
07.2014 - 03.2020
- Developed new accounts skillfully and penetrated new territories by following sales strategy based on in-depth understanding of current market conditions, opportunities, and competitor threats.
- Increased revenue by developing customer relationships, leading to substantial sales growth.
- Developed optimal work schedules and delegated assignments to sales team members based on experience and strengths.
- Set high bar for customer service and trained staff in consultative sales techniques.
- Resolved customer complaints and made sure customers received needed services from company.
- Inventoried stock and reordered items to maintain the appropriate product levels.
- Delegated work and assignments, giving clear direction and verifying execution.
- Handled escalated customer issues on behalf of the sales team to recapture customer loyalty and maintain the sale.
- Reviewed incoming orders for mistakes to maintain accurate inventory levels.
- Followed established guidelines and procedures.
Education
Office Administration -
Alabama Skills Center
Daphne, AL10-1991
GED - General Education - undefined
Faulkner State University
Bay Minette, AL09-1991
Skills
- Employee training
- Staff management
- Training and development
- Payroll calculation
- Prepare paychecks
- Process paperwork
- Timesheet review
- Data entry
- Review timesheets
- Records management
- Sales coaching
- Stockroom management
- Sales planning
Timeline
Senior Sales Lead
Old Navy
11.2022 - Current
Human Resources Payroll Specialist, Admin
Best Western Premier "The Tides" Hotel
09.2020 - 10.2022
Pest Control Office Supervisor
Beebe's Pest & Termite Control
07.2014 - 03.2020
GED - General Education - undefined
Faulkner State University
Office Administration -
Alabama Skills Center