MEREDITH FULBRIGHT

· Provide administrative support to (Senior Project Managers and Sales Team by managing client and internal requests, ensuring timely completion of client-driven requests and internal initiatives

· Serve as the primary point of contact for internal stakeholders, providing status updates, tracking action items, and resolving service issues with strong attention to detail

· Manage high-volume service requests while maintaining a client-first mindset and consistent service standards

· Handle end-to-end operational processes including quote preparation, order initiation, documentation tracking, and follow-through execution.

· Maintain accuracy across transactional workflows by monitoring acknowledgements, confirmations, and required approvals

· Ensure all records and documentation are complete, accurate, and align with internal process requirements

· Retain accurate operational records and inventory data to support reporting, asset tracking, and resource planning

· Partner closely with accounting to reconcile invoices, review backlog items, approve payments, and support project close-out

· Monitor budgets and flag variances to ensure operational activity remained within approved financial scope

· Maintain accurate client and operational data to support reporting and internal compliance standards

• Provided design services to Capital One corporate real estate team for large-scale furnishing projects across Northeast and Mid-Atlantic regions
• Collaborated with client on design scope, budget, and project details such as: space planning, layout, furniture system selections and equipment
• Prepared and delivered presentations for Capital One approval
• Managed shop drawings and project documents in designated shared storage sites
• Developed installation drawings and schedules for furniture technicians
• Led meetings to provide frequent project status updates with: client, architect, contractor, project management, facilities/space planners, moves team, IT and art consultants to assure critical milestones were met

· On Site with Capital One as a client-facing operations partner, supporting day-to-day operational workflows and service delivery

· Served as a primary point of contact for Capital One stakeholders, coordinating requests, providing status updates, and ensuring timely resolution

· Maintained accuracy across transactional workflows by monitoring acknowledgments, confirmations, and required approvals

· Partnered closely with accounting teams to reconcile invoices, review backlog items, approve payments, and support project and financial close-out

· Monitored budgets and flagged variances to ensure operational activity aligned with approved financial scope

· Maintained accurate records and ensured documentation met client and internal process standard

· Managed financial reconciliation, payment approvals, and operational close-out while maintaining accurate records and controls

• Oversaw day to day organization of office, placed and tracked orders, supported accounting and billing team
• Maintained inventory of the office sample library
• Supervised high end residential projects from start to finish
• Managed principal designers schedule and travel

• Facilitated installation and opening of One Kings Lanes first retail store, organized store events
• Summarized sales reports to maintain store inventory