Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Retail Manager
Hilltop farms
Bellingham, MA
02.2011 - 01.2024
Managed daily operations of the store, including opening and closing procedures.
Monitored inventory, cash, and payroll processes to keep location running smoothly.
Conducted inventory management activities such as receiving shipments and maintaining stock levels.
Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
Supervised staff to ensure customer satisfaction and proper performance of duties.
Maintained cleanliness standards throughout the store by delegating tasks to staff
Hired, trained, mentored, and evaluated staff members on a regular basis.
Performed regular price checks on competitor stores in order to remain competitive.
Restaurant Hostess
Blue on the water
East Greenwich, RI
02.2013 - 04.2013
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Greeted guests and sat customers at tables or in waiting areas.
Education
High School Diploma -
East Greenwich High School
East Greenwich, RI
06-2013
Nursing Education
Community College of Rhode Island
Warwick, RI
Skills
Customer Service
Business Development
Positive and Professional
Cash Handling
Timeline
Restaurant Hostess
Blue on the water
02.2013 - 04.2013
Retail Manager
Hilltop farms
02.2011 - 01.2024
High School Diploma -
East Greenwich High School
Nursing Education
Community College of Rhode Island
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